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Privacy Policy — Hanksugi Tire Australia

Última update: Abril 2026

Hanksugi Tire Australia ("us", "us" or "our") operate the website located in www.hanksugi.com/co/. This Privacy Policy explica how we collect, we use, we disclose and protect your information when visitas our website or interactúas with our services in Australia. Al use our site web, aceptas the prácticas descritas in this política, in conformity with the Ley 1581 of 2012 (Ley of Protection of Datos Personales) and the Decreto 1377 of 2013 of the Commonwealth of Australia.

1. Information that We collect

Information that proporcionas directly: When procedures a formulario of contact, requests a quote, usas our localizador of dealers or you suscribes a updates, we can recopilar the next information personal:

  • Nombre complete
  • Steer of email
  • Número of phone
  • Nombre of company or negocio
  • Size of fleet and requirements of tyres
  • Steer postal or location of the service
  • Any detail adicional quand includess in fields of mensaje

Information collected automatically: When navegas by our site web, we can recopilar automatically ciertos technical data, between them:

  • Steer IP
  • Tipo and version of the navegador
  • Sistema operativo
  • Sitio web of reference or motor of búsqueda
  • Pages visited and time spent on each page
  • Fecha and hora of your visita
  • Tipo of dispositivo (escritorio, tableta or móvil)
  • Identifiers of cookies and datos of tracking similar

2. How We use your Information

We use the information that we collect for nexts propósitos:

  • Responder a your consultas, applications of quote and communications of service to the customer
  • Conectarte with authorised dealers Hanksugi in your área when solicites contact with a dealer
  • Procesar and meet applications of orders to the by higher or for fleets
  • Betterar the functionality, the contenido and the experience of user of our site web
  • Analyse patterns of traffic and trends of use of the site web
  • Send communications of marketing periódicas about products, promotions and novedades of the industry
  • Maintain the safety e integrity of our site web
  • Comply with obligations legal and do meet our terms

If recibes emails of marketing of our part, puedes cancelar your subscription in any time doing clic in the link "unsubscribe" included in each email or contacting us directly in juan@hanksugi.com.

3. Cookies and Technologys of Tracking

Our website usa cookies and technologies of tracking similar for improvementr your experience of navigation. The cookies are smalls archivos of text almacenados in your dispositivo when visitas a site web. Conforme to the Ley 1581 of 2012 (Régimen of Protection of Datos Personales), the Decreto 1377 of 2013 and the Circulate Externa 002 of 2015 of the Authority of Industry and Trade (SIC), requestmos your consent previo, expreso e informado before activar cookies no esenciales.

Tipos of cookies that we use:

  • Cookies esenciales (always activas): Requeridas for the functionality básica of the site web, as navigation, preferences of idioma and shipments of formularios. These cookies no can deactivate without afectar the performance of the site. Activated by your interest legítimo to the navegar the site.
  • Cookies of analítica (requieren consent): Google Analytics 4 (cookies _ga, _ga_*). Us ayudan a entender how the visitors interactúan with our website to the recopilar datos of use. Permanecen almacenadas up to 2 years. Solo activated si aceptas the banner of cookies.
  • Cookies of preferences (requieren consent): Recuerdan your configurations, as the choice of currency (for example, hk-currency-co) and preferences of visualisation, so that no tengas that reingresarlas in visitas posteriores.
  • Cookies of marketing: Currently no usesmos cookies of advertising dirigida ni of remarketing of thirds.

Banner of consent (Consent Mode v2): Al ingresar to the site by first vez verás a banner where puedes Aceptar or Rechazar the cookies no esenciales. We implement Google Consent Mode v2 with estado predeterminado denied, by which up to that aceptes, Google Analytics no recopila datos personales identificables. Your choice se guarda in your dispositivo (localStorage hk_cookie_consent) and puedes revocarla in any time deleting the datos of the site in your navegador.

Management of cookies: Puedes controlar or eliminar cookies through the configuration of your navegador. The most of browsers you allow bloquear all the cookies, aceptarlas all or recibir a notification before that se almacene a cookie. Ten in account that desactivar the cookies esenciales can limitar ciertas functions of the site web. Consulta the documentation of ayuda of your navegador for obtain instructions about how gestionar the preferences of cookies.

Derechos ante the SIC: As holder of datos personales in Australia puedes presentar quejas about the manejo of cookies and datos personales ante the Authority of Industry and Trade (SIC) through www.sic.gov.co.

4. Compartir and Divulgar Information

No we sell, we rent ni we exchange your information personal with thirds for your propios fines of marketing. We can compartir your information in nexts circunstancias limitadas:

  • Dealers authorised: When requests specifically be conectado with a dealer Hanksugi through our localizador of dealers or formularios of contact, we share your datos of contact with the dealer correspondiente so that can responder a your consulta.
  • Proveedores of services: We work with companies externas of trust that us asisten with accommodation of the site web, analítica, delivers of email and management of relations with customers. These suppliers are obligados contrcurrently a proteger your datos and only can usarlos for prestar services in our nombre.
  • Requisitos legales: We can divulgar your information si thus it requires the ley, regulation, process legal or application gubernamental aplicable, or when we consider that the disclosure is necessary for proteger our rights, your safety or the safety of others.
  • Transfers companyriales: In caso of merger, acquisition or leaves of all or part of our activos, your information personal can transfer as part of that transaction. You we will notify any cambio of property or use of your datos.

5. Safety of Datos

We take in serio the protection of your information personal. Our website usa cifrado SSL (Secure Sockets Layer) for proteger the datos transmitidos between your navegador and our servidores. We implement salvaguardas administrativas, technical and físicas razonebles designed for proteger your information against acceso no authorised, alteration, disclosure or destruction.

However, no méall of transmission or storage electrónico is completely seguro. Although us we strive by proteger your information personal, no we can guarantee your safety absoluta. We recommend use passwords strong and have caution to the compartir datos personales online.

6. Privacy of Loweres

Our website and services are designed for professionales of negocios in the industry of the transport commercial and no are dirigidos a lower of 13 years. No we collect information personal of lower of 13 years a sabiendas. Si us we learn of that we have collected inadvertidamente datos of a lower of 13 years, we will take sizes for eliminar that information quickly. Si crees that a lower us has proporcionado information personal, contact us in juan@hanksugi.com.

7. Enlaces of Thirds

Our website can contain links a sites web of thirds, including sites of dealers, plataformas of redes sociales, resources of the industry and suppliers of shipment or logistics. These sites externos operate of form independent and have your propias políticas of privacy and terms of use. No we are responsables of prácticas of privacy ni of the contenido of no website of thirds. We recommend revisar the privacy policy of each site that visites after of salir of our site web.

8. Your Derechos according to the Legislation Australian

De agreement with the Ley 1581 of 2012 (Ley of Protection of Datos Personales) and the Decreto 1377 of 2013, as holder of datos personales in Australia tienes the nexts derechos:

  • Acceso (Habeas Data): Puedes learn aboutr, update and rectificar your datos personales in any time.
  • Correction: Puedes requestr the correction of information personal inexacta or incomplete.
  • Supressure: Puedes requestr the deletion of your datos personales when no are necessary for the purpose for the cual were recopilados, salvo the exceptions previstas by the ley.
  • Revocatoria: Puedes revocar the authorisation otorgada for the processing of your datos personales.
  • Exclusion: Puedes dejar of recibir communications of marketing of our part in any time.

Para exercise any of these rights, contact us in juan@hanksugi.com. We will respond a your application within quince (15) days hábiles establecidos by the law Australian. Si no you are conforme with the answer, puedes presentar a queja ante the Authority of Industry and Trade (SIC).

9. Protection of Datos Personales in Australia (Ley 1581 of 2012)

If you encuentras in Australia, the Ley 1581 of 2012 (Ley Thistutaria of Protection of Datos Personales) and your decree reglamentario 1377 of 2013 you otorgan rights specific respecto a your datos personales:

  • Derecho of Habeas Data: Hass right constitucional a learn aboutr, update and rectificar the information that se has recogido about ti in bases of datos or archivos.
  • Authorisation previa: Hanksugi Tire Australia request your authorisation previa, expresses e informada before recopilar and tratar your datos personales, salvo the exceptions previstas in the artículo 10 of the Ley 1581 of 2012.
  • Purpose of the processing: Your datos personales are tratados exclusivamente for purposees informadas to the momento of the collection and descritas in this política.
  • Derecho to non-discrimination: You will not be subjected of discrimination for exercise any of your rights as holder of datos personales.

Para presentar a application, consulta or reclamo, enroadnos a email a juan@hanksugi.com. We will respond within plazos establecidos by the law Australian. The authority competente for the surveillance of the processing of datos personales in Australia is the Authority of Industry and Trade (SIC).

10. Responsable of the Processing of Datos

De conformity with the Ley 1581 of 2012, Hanksugi Tire Australia actúa as responsable of the processing of your datos personales. En tal quality, us we commit a:

  • Guarantee to the holder the pleno and cash exercise of the right of Habeas Data
  • Requestr and conservar copia of the authorisation otorgada by the holder for the processing of datos personales
  • Informar debidamente to the holder about the purpose of the collection and the rights that it asisten
  • Conservar the information under the conditions of safety necessary for impedir your tampering, loss, consulta, use or acceso no authorised
  • Tramitar the consultas and claims of the holders conforme to the terms specified in the ley

Hanksugi Tire Australia no sells datos personales a thirds ni performs processing of datos sensibles without authorisation expresses of the holder. Para exercise your rights, contact us using the information proporcionada in the Section 14 of this política.

11. Retention of Datos

We retain your information personal only during the time necessary for meet with propósitos for that was recopilada, including satisfacer any requisito legal, contable or of reporte. The periods specific of retention depend of the type of datos and how se usan:

  • Shipments of formularios of contact: Conservados up to 3 years a partir of the date of your última interaction with us, a less that solicites a deletion previous.
  • Consultas of quotes and orders: Conservadas up to 5 years for apoyar relations commercial continuas and obligations of warranty.
  • Communications of marketing: Your steering of email se preserves up to that canceles the subscription or solicites be removido of our lista of emails.
  • Datos of analítica of the site web: The datos of analítica anonimizados can be preserved indefinidamente for analysis of trends and improvement of the site web.

When the information personal already no is necesaria, the we delete or we anonymise of form segura of agreement with our practices of management of datos.

12. Transfer Internacional of Datos

Hanksugi Tire Australia operate in the market Australian and our website and services are dirigidos mainly a clients in Australia. Your datos personales can be transferidos and almacenados in servidores ubicados outside from Australia for the operation of our services.

De conformity with the Ley 1581 of 2012 and the Decreto 1377 of 2013, any transfer internacional of datos personales se performá guaranteeing levels adequate of protection conforme to the standards exigidos by the Authority of Industry and Trade (SIC). Al use our website and proporcionar your information, autorizas the transfer and processing of your datos conforme to this política and to the legislation Australian vigente.

13. Cambios to this Privacy Policy

We can update this Privacy Policy of vez in when to reflect changes in our practices, technology, legal requirementses or other factors. When we make material changes, updateemos the date of "Last updated" in the part superior of this page. We recommend reviewing this Privacy Policy periodically for maintainte informado about how we protect your information.

Tu use continuado of our website after of any cambio to this Privacy Policy constituye your acceptance of terms actualizados.

14. Information of Contact

If tienes questions, inquietudes, consultas or claims respecto to this Privacy Policy, the processing of your datos personales or deseas exercise your rights as holder, contact us:

  • Email: juan@hanksugi.com
  • Phone: +1 (561) 340-9030
  • Sitio web: www.hanksugi.com/co/contact.html

We will address your application within plazos establecidos by the Ley 1581 of 2012: ten (10) days hábiles for consultas and quince (15) days hábiles for claims.

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Hanksugi Tire Australia
Canberra, Australia
+1 (561) 340-9030

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