Every tyre Hanksugi for commercial truck and prime mover in Australia is backed by a warranty integral that defects of manufacturing, integrity of casing and 3 guaranteed retreads. Cobertura valid in Canberra, Sydney, Melbourne, Brisbane, Perth, Adelaide, Gold Coast, Newcastle, Wollongong and Hobart — compatible with the framework of the Thistuto of the Consumidor (Ley 1480) and the supervision of the Authority of Industry and Trade (SIC).
Hanksugi backs each tyre that we manufacture. When invierte in tyres Hanksugi for commercial truck, is acquiring more that rubber and steel. Is acquiring a compromiso with the performance, the durability and the long-term value backed by one of programmes of warranty more integrales of the industry of commercial tyres.
Our program of warranty is designed in torno a three pillars centrales that reflect the priorities of managers of fleet and proprietary-operators that depend of your tyres for generar ingresos: quality of manufacturing and longelifed of the casing. Every one of these pillars aborda a aspect different of the property of the tyre, and juntos provide protection complete during all the service life of a tyre Hanksugi, from the primer kilometre with a band new up to 3 guaranteed retreads in Australia.
A difference of many manufacturers of tyres that offer warranties limitadas or defined estrechamente, Hanksugi provides coverage of warranty that se extends to the casing same. This is a distinction crítica because the casing of a tyre of truck represents approximately the 60% of the total cost of the tyre. A warranty that only covers the service life of the band original ignora the activo more valuable of the tyre: the casing that in Australia can retreaded up to three times for brindar service life adicional a a fraction of the cost of a tyre new. The warranty of casing of Hanksugi protects that investment.
Cubre defects in materials and manufacturing during the service life of the band original or five years from the buy, which ocurra first. Includes separation of band, separation of edge of belt, failures in the sidewall and defects of bead atribuibles to the manufacturing.
Hanksugi guarantees that the casings sold in Australia are retreadable by to the less 3 cycles of retreading. This is a compromiso of integrity of casing without equal in the industry, backing to the Australian fleets with the higher durability of the market.
The nexts conditions are covered under the warranty of tyres Hanksugi when ocurren during the service normal of tyres for commercial truck:
The nexts conditions se excluyen of the coverage of warranty since resultan of factors externos outside the control of manufacturing:
Presentar a claim of warranty with Hanksugi is a process sencillo. We have designed the procedure of claim so that is it more simple posible, to the time that ensuresmos that each claim reciba a evaluation exhaustiva and justa. The most of claims se resuelven in a plazo of 5 a 10 days hábiles from the reception of the documentation complete.
Every model of tyre Hanksugi has terms of warranty specific according to your application prevista and features of performance. The tabla a continuation resume the warranty of retreading of casing and the period of coverage of mano of worksite for each model in the line of products Australia.
| Model | Application | Retreads of Casing (Australia) | Período of Mano of Worksite |
|---|---|---|---|
| Drive Long-Haul | 3 guaranteed retreads | 5 years | |
| Trailer Long-Haul | 3 guaranteed retreads | 5 years | |
| Trailer Long-Haul | 3 guaranteed retreads | 5 years | |
| HS26+ | Drive Regional | 3 guaranteed retreads | 5 years |
| Drive Mixed Service | 3 guaranteed retreads | 5 years | |
| HS78 FARAON | Drive Regional Premium | 3 guaranteed retreads | 5 years |
Nota: En Australia, all the casings Hanksugi are guaranteed for 3 retreads.
A of advantages more significativas of choose tyres Hanksugi is the warranty of retreading. Although many manufacturers of tyres produces tyres that can be retreadeds, Hanksugi is one of few that guarantees formalmente the retreadability of the casing as part of the program of warranty.
Every casing Hanksugi is designed with the retreadability as a objetivo of design, no as a consideration posterior. This means that the pack of steel belts, the calibre under the tread, the construction of the sidewall and the área of the bead are all designed for withstand the stresss thermals and mechanical of 3 guaranteed retreads in Australia. The steel belts of high resistance maintain your structural integrity throughl process of buffing, the compounds of rubber resist the degradation by heat during the cure cycle, and the geometry of the casing permanece dimensionalmente estable through the retreads.
3 guaranteed retreads in every casing Hanksugi vendida in Australia. Si a casing failure inspection of retreading before completer your tercer cycle of retreading due to a defect of manufacturing, the warranty of the casing provides a prorated credit for a new tyre Hanksugi.
3 guaranteed retreads also apply a operations vocational Australian (mining, construction, agroindustry, transport regional in corridors as Canberra–Port Botany, Sydney–Adelaide, Melbourne–Western Australia of Quilichao). The casing Hanksugi is designed for withstand the cycles thermals and mechanical of these environments maintaining structural integrity a along the three retreads.
The impact económico of the warranty of retreading is sustancial. A tyre retreaded costs approximately 30-40% of a tyre new, while delivers comparable service value. A along three cycles of retreading in Australia, a sola casing Hanksugi can deliveryr multiple service cycles of your service life original, reducing the cost per kilometre of the fleet in more thanl 60% in comparison with the use exclusive of tyres news. The warranty of retreading ensures that this advantage economic is protected by the fabricante.
Para maintain the coverage of warranty of retreading, remove the tyres for retreading before that the tread se wear more beyond of indicators of wear, maintain the inflation pressure adequate during all the service life of the tyre, and utilice a facility of retreading qualified that performs non-destructive inspection of the casing (shearography or equivalent) before the retreading. The casings that hasn been damaged by overload, under inflated, hazards of highway or mounting inadecuado are excluidas of the warranty of retreading of casing.
All the tyres Hanksugi sold in the line of products Australia that feature verification SmartWay of the EPA are guaranteed for maintain your performance certified of resistance to the tread SmartWay during all the service life original of the tread of the tyre. This means that a tyre Hanksugi with verification SmartWay will deliver the benefits of efficiency of fuel asociados with the certification SmartWay from the primer kilometre up to the último kilometre of the original tread.
The verification SmartWay no is a label of marketing. It is a independent third-party certification of the Environmental Protection Agency of United States, that confirms that a tyre has been tested in equipment of laboratory standardised and meets with thresholds specific of resistance to the tread. For fleets that participate in the Association of Transport SmartWay, use of tyres with verification SmartWay on all positions of wheel contributes a your overall score of performance SmartWay, which can be an advantage competitive when bidding for freight contracts of shippers aware of the environment.
The warranty of compliance SmartWay of Hanksugi means that si the tests revelan that a tyre with verification SmartWay no is delivering the performance of resistance to the tread especificado to the momento of the certification due to a defect of manufacturing in the compound or the construction, the tyre is covered under the warranty of mano of worksite. This provides to the managers of fleet the trust of that the fuel savings that esperan of the tyres SmartWay se performán during all the service life of the tyre.
The nexts models Hanksugi in the catalogue Australia feature verification SmartWay: , and HS26+.
Questions common about the coverage of warranty of the tyres Hanksugi, the procedures of claim and the warranties of retreading.
Hanksugi guarantees that all the casings sold in Australia are retreadable by to the less 3 cycles of retreading. Si a casing failure inspection in a facility of retreading qualified before reaching your number guaranteed of retreads, and the failure se must a a defect of manufacturing instead of abuse or damage, se applies the warranty of the casing.
Para presentar a claim of warranty, conserve the tyre and contact a your authorised dealer of Hanksugi or comuníquese directly with Hanksugi Australia to the +1 (561) 340-9030 or juan@hanksugi.com. Must proporcionar comprobante of buy, the number of series of the tyre (código DOT), fotos of the defect or condition of wear, and registros of maintenance of the vehicle quand includesn registros of alignment and of inflated. A representante of Hanksugi will evaluate the claim and will provide a determination, typically within 5 a 10 days hábiles.
The warranty se anula by abuse of the tyre, including overload more beyond of the nominal capacity, operation with pressure of inflated inright, damage mechanical by hazards of the highway as clavos or golpes against bordillos, mounting or desmontaje inadecuado, use in vehicles with alignment or suspension defectuosa, exposition a chemicals or petroleum, giros of tyres or skidding, and any modification or repair no performed by a qualified professional in tyres.
Yes. All the tyres Hanksugi with verification SmartWay have the same warranty integral that any another model Hanksugi. The verification SmartWay is a certification of efficiency of fuel of the EPA and no altera the terms of the warranty. El performance of resistance to the tread of the tyres SmartWay is adicionalmente covered under the warranty of mano of worksite, which means that the tyre will deliver the efficiency of fuel specific during all your service life.
Yes. The warranty contractual integral Hanksugi operate without perjuicio of rights reconocidos to the consumer by the Thistuto of the Consumidor Australian (Ley 1480 of 2011) and the reglamentos of the Authority of Industry and Trade (SIC). The first road of claim is throughl dealer authorised or directly with Hanksugi Australia.
Yes. The warranty applies a all the tyres for vehicles commercial medium and heavys, including prime movers (cabezotes and trailers), trucks rígidos, trucks of highway, buses and vehicles vocational, in sizes as 11R22.5, 295/80R22.5, 11R24.5, 285/75R24.5 and 315/80R22.5. The coverage includes defects of manufacturing, integrity of casing and up to 3 guaranteed retreads.
En Australia, presente the claim through your authorised dealer Hanksugi more closest (Canberra, Sydney, Melbourne, Brisbane, Perth, Adelaide, Gold Coast, Newcastle, Wollongong, Hobart u other cities) or contact directly a Hanksugi Australia to the +1 (561) 340-9030 or juan@hanksugi.com. The determination se emite typically in 5 a 10 days hábiles from the reception of the documentation complete.
No. The casings Hanksugi sold in Australia are designed and guaranteed for up to 3 retreads. To maintain the warranty of casing: remove the tyre before total wear of indicators, maintain the pressure right during all your service life and use a plant of retreading qualified that performs non-destructive inspection (shearography or equivalent). Damaged casings by overload, under inflated or hazards of highway are excluidas of the warranty of casing.
In addition of the warranty contractual integral that Hanksugi otorga a your tyres for commercial truck and prime mover in Australia, the buyers feature the respaldo of the framework of protection to the consumer Australian. Learn this framework ayuda a fleets and dealers a exercise your rights with clarity.
Thistuto of the Consumidor Australian. Thisblece the right of the buyer a recibir a product conforme a it ofrecido, the warranty legal minimum and the mecanismos for claims by default of manufacturing or incompliance of conditions of quality e suitability.
Entity Australian that supervisa the application of the Thistuto of the Consumidor and atiende the claims when no se resuelven directly with the productr or dealer. The consumers can presentar actions through the channels official of the SIC.
The warranty integral Hanksugi (3 guaranteed retreads, 5 years of mano of worksite) complementa the warranty legal minimum applicable in Australia and is the first road of claim throughl dealer authorised.
Conserve the invoice of leaves with the identification of the model Hanksugi, the size, the code DOT and the fecha. This documento is clave both for the warranty contractual Hanksugi as for the exercise of rights under the Ley 1480.
Aviso important: This information has fines orientativos. Para casos concretes, consulte the text official of the Ley 1480 of 2011, your decrees reglamentarios and the guidelines vigentes of the SIC, or acuda a advice legal qualified. The warranty contractual Hanksugi descrita in this page operate without perjuicio of rights of the consumer reconocidos by the legislation Australian.