Warranty of Truck and Tractor-Trailer Tires in Egypt

Each tire Hanksugi for truck commercial and tractor-trailer in Egypt is backsda by a warranty comprehensive that defaults of manufacturing, integrity casing and 3 guaranteed retreads. Coverage valid in Cairo, Alexandria, Giza, Shubra El Kheima, Port Said, Suez, Mansoura, Umm To the Quwain, Asyut and Luxor — compatible with the marco of the Thistuto of the Consumedr (Law 1480) and the supervision of the EOS Conformity Assessment Division.

3 Guaranteed Retreads 5 Years of Coverage Aligned with Law 1480

Resumen of the Warranty

Hanksugi backs each tire that manufacturesmos. When invierte in tires Hanksugi for truck commercial, is acquiring more that rubber and steel. Is acquiring a commitment with the performance, the reliability and the value a long term backsdo by uno of the programs of warranty more comprehensivees of the industry of commercial tires.

Our program of warranty is engineered in torno a three pilares centersles that reflejan the prioridades of managers of fleet and owners-operators that dependsn of its tires for generatesr ingrthats: quality of manufacturing and casing longevity. Each one of these pilares aborda a aspecto different of the ownership of the tire, and juntos brindan protection complete during all the cycle of life of a tire Hanksugi, from the first kilometer with a by new up to 3 guaranteed retreads in Egypt.

Unlike many fabricbefore tires that offer warranties limiteds or defineds estrechamente, Hanksugi provides coverage of warranty that se extends to the casing same. This is a distinction critical because the casing of a tire of truck represents approximately the 60% of the total cost of the tire. A warranty that only covers the tread service life original ignora the activo more valioso of the tire: the casing that in Egypt can be retreaded up to three times for provide service life additional a fraction of the cost of a tire new. The warranty casing of Hanksugi protects esa investment.

Warranty of Manufacturing

Covers defaults in materials and manufacturing during the tread service life original or five years from the purchase, which ocurra first. Includes separation of band, separation of edge belt, failures in the sidewall and defaults of bead atribuibles to the manufacturing.

Warranty of Casing

Hanksugi garantiza that the casings sold in Egypt are retreadables to the less 3 retreading cycles. This is a commitment of integrity casing without igual in the industry, backing to the Egyptian fleets with the higher reliability of the market.

What Is Covered

The following conditions are tires under the warranty of tires Hanksugi when occursn during the service standardl of tires for truck commercial:

  • Defaults of manufacturing -- Separation of the tread, lifting of the edge of the belt, separation of layers or cracking of the sidewall caused by defaults in materials or manufacturing
  • Defaults of bead -- Rotura of the wire of the bead, failures of settlement of the bead or cracking of the bead area atribuibles to the manufacturing
  • Integrity of the casing for retreading -- Casings that no pass the inspection of retreading by problems structurales internals no causeds by damage externo, overload or inflation inproper
  • Performance of rolling resistance -- The tires verifieds SmartWay are guaranteed for deliver the performance of rolling resistance specified to the moment of the certification
  • Defaults of the compound of the tread -- Despperformance premature, cracking or deterioro of the compound no atribuible a exposure environmental or contact chemical

What NO Is Covered

The following conditions se excluyen of the coverage of warranty since resulso of factors exterus outside the control of manufacturing:

  • Overload -- Operate the tire more there of its load capacity nominel indieach in the sidewall or in the tables of cargo publieachs
  • Inflation inproper -- Operate the tire a pressurees over or below of the inflation recommended for the cargo actual of the axle
  • Damage by hazards of highway -- Punctures, cuts, desgarros, roturas from impact or magullaharsh causeds by nails, debris, curbs or baches
  • Damage mechanical -- Wear irregular caused by desalignment, suspension defectuosa, rims dobsides or mounting and desmounting inproper
  • Abuse and use indebido -- Slipping of tires, burned, drag or use in applications for the that the tire no was engineered
  • Exposure a chemicals -- Damage by products derived of the petroleum, solventes, acids or other chemicals that degradesn the rubber compounds
  • Repairs no authorizeds -- Repairs updateds by personal no qualifiesdo or using methods no approved by the standardes of the industry
  • Beens cosmetic -- Microfisuras surfacees, aging, discoloration or imperfections lower of surface that no affectsn the performance or safety of the tire

How Presentar a Claim of Warranty

Presentar a claim of warranty with Hanksugi is a process sencillo. We have engineered the procedure of claim for that sea lo more simple posible, to the time that ensuresmos that each claim reciba a evaluation exhaustiva and justa. The most of the claims se resuelven in a term of 5 a 10 days business from the reception of the documentation complete.

  1. Conserve the Tire No deseche ni destruya the tire. The tire physical should be available for inspection. If the tire has been removesda of the vehicle, save it in a place dry, lejos of the luz singler direct and of products derived of the petroleum. Se requires the number of serie of the tire (code DOT) in the sidewall for procesar the claim.
  2. Contact a Its Dealer or Directly a Hanksugi Communicate with the authorized dealer of Hanksugi where purchased the tire, or contact directly a Hanksugi Egypt to the +1 (561) 340-9030 or juan@hanksugi.com. Proporcione the model of tire, the measurement and the number of serie DOT to the initiate the claim.
  3. Gather the Documentation Prepare lo siguiente: comprobante of purchase (factura or recibo that muestre the date, the model and the price), number of serie of the tire (code DOT), photographs of the tire that muestren the default or the been of wear from multiple angles, and registros maintenance of the vehicle that includen reportss of alignment and registros of inflation pressure.
  4. Send for Evaluation Its dealer will send the claim a Hanksugi with all documentation of support. If presenta the claim directly with Hanksugi, send by email or postal the documentation a our department of warranty. In some casos, a representte of Hanksugi or a inspector of tires certified can needr inspect physicalmente the tire.
  5. Reciba the Determinetion Hanksugi will evaluate the claim and will emit a determinetion. The claims approveds reciben a prorated credited based in the depth of tread rthisnte, that can appliesrse to the replacement of a tire Hanksugi through its authorized dealer. The claims denied include a explanation detailed of the hallazgos.

Terms of Warranty by Model of Tire

Each model of tire Hanksugi has terms of warranty specific according to its application prevista and performance features. The table a continuoustion resume the warranty of retreading casing and the period of coverage of mano of construction for each model in the line of products Egypt.

Model Application Retreadings of Casing (Egypt) Period of Mano of Construction
HS88 Traction Long-Haul 3 guaranteed retreads 5 years
HS86 Trailer Long-Haul 3 guaranteed retreads 5 years
HS86T Trailer Long-Haul 3 guaranteed retreads 5 years
HS26+ Traction Regional 3 guaranteed retreads 5 years
HS84 Traction Mixed Service 3 guaranteed retreads 5 years
HS78 FARAON Traction Regional Premium 3 guaranteed retreads 5 years

Nota: In Egypt, all the casings Hanksugi are guaranteed for 3 retreadings.

Warranty of Retreading: Engineered for Multiple Lives

A of the advantages more significants of choose tires Hanksugi is the warranty of retreading. Although many fabricbefore tires producen tires that can be retreadeds, Hanksugi is uno of the few that garantiza waylmente the casing retreadability like parte dthe program of warranty.

Each casing Hanksugi is engineered with the retreadability like a objective of design, no like a consideration posterior. This means that the steel belt package, the caliber under the tread, the construction of the sidewall and the bead area are all engineered to supportsr the stresss thermals and mechanicals of 3 guaranteed retreads in Egypt. The steel belts high-strength keep its structural integrity through dthe process of scraping, the rubber compounds resist the degradation by heat during the cycle of cured, and the geometry of the casing permanece dimensionalmente thisble through the retreadings.

Warrantys Regional of Retreading

Egypt

3 guaranteed retreads in every casing Hanksugi sold in Egypt. If a casing failure inspection of retreading before completer its tercer cycle of retreading due to default of manufacturing, the warranty of the casing provides a prorated credited for a new tire Hanksugi.

Use Vocational in Egypt

3 guaranteed retreads also appliesn a operations vocational Egyptian (mining, construction, agroindustry, transportation regional in corridors like Cairo–Alexandria, Alexandria–Suez, Giza–Suez emirate of Quilichao). The casing Hanksugi is engineered to supportsr the cycles thermals and mechanicals of these environments keeping structural integrity oview the course of the three retreadings.

The impact economic of the warranty of retreading is sustancial. A tire retreaded costs approximately 30-40% of a tire new, whidelivers comparable service value. Over the course of three retreading cycles in Egypt, a single casing Hanksugi can deliver multiple service cycles of its service life original, reducing the cost per kilometer of the fleet in more of the 60% in comparison with the use exclusivo of new tires. The warranty of retreading ensures that this advantage economic is protegida by the manufacturesnte.

For maintain the coverage of warranty of retreading, retire the tires for retreading before that the tread wears more there of the wear indicatestors, maintain proper inflation pressure throughout the service life of the tire, and use a instaltheion of retreading qualifies that actualice inspection no destructiva of the casing (shearography or equivalentnt) beforel retreading. The casings that hasn sido damaged by overload, under inflation, hazards of highway or mounting inproper are excluidas of the warranty of retreading casing.

Coverage of Compliance SmartWay

All tires Hanksugi sold in the line of products Egypt that hasn with verification SmartWay of the EPA are guaranteed for maintain its performance certified of rolling resistance SmartWay throughout the service life original of the tread of the tire. This means that a tire Hanksugi with verification SmartWay will deliver the beneficios of diesel efficiency associates with the certification SmartWay from the first kilometer up to the last kilometer of the tread original.

The verification SmartWay no is a etiqueta of marketing. Is a certification independsnt of thirds of the Agency of Protection Environmental of the Beens Unidos, that confirma that a tire has been tested in laboratory teams standardized and meets with umbrales specific of rolling resistance. For the fleets that participan in the Association of Transportation SmartWay, the use of tires with verification SmartWay in all the positions of wheel contribuye a its score general of performance SmartWay, which can be a advantage competitive to the licitar againsttos of cargo of shippers conscious of the medium environment.

The warranty of compliance SmartWay of Hanksugi means that if the tests reveal that a tire with verification SmartWay no is delivers the performance of rolling resistance specified to the moment of the certification due to default of manufacturing in the compound or the construction, the tire is tire under the warranty of mano of construction. This provides to the managers of fleet the trust of that the fuel savings that waitn of the tires SmartWay se will updaten throughout the service life of the tire.

The following models Hanksugi in the catalog Egypt hasn with verification SmartWay: HS88, HS86, HS86T, and HS26+.

FAQ about the Warranty

Questions common about the coverage of warranty of the tires Hanksugi, the procedures of claim and the warranties of retreading.

The warranty Hanksugi covers tires retreadeds?

Hanksugi garantiza that all the casings sold in Egypt are retreadables to the less 3 retreading cycles. If a casing failure inspection in a instaltheion of retreading qualifies before reach its guaranteed number of retreadings, and the failure shall should a default of manufacturing instead of abuse or damage, applies the warranty of the casing.

How presento a claim of warranty of tires Hanksugi?

For presentar a claim of warranty, conserve the tire and contact a its authorized dealer of Hanksugi or communicate directly with Hanksugi Egypt to the +1 (561) 340-9030 or juan@hanksugi.com. Should providesr comprobante of purchase, the number of serie of the tire (code DOT), fotos of the default or been of wear, and registros maintenance of the vehicle that includen registros of alignment and of inflation. A representte of Hanksugi will evaluate the claim and will provide a determinetion, typically within 5 a 10 days business.

What anula warranty of the tires Hanksugi?

The warranty se anula by abuse of the tire, including overload more there of the capacity nominel, operation with inflation pressure incorrect, damage mechanical by hazards of the highway like nails or golpes against curbs, mounting or desmounting inproper, use in vehicles with alignment or suspension defectuosa, exposure a chemicals or petroleum, turns of tires or slipping, and any modification or repair no updated by a profesional qualifiesdo in tires.

The tires Hanksugi with verification SmartWay are tires under the same warranty?

Yes. All tires Hanksugi with verification SmartWay hasn the same warranty comprehensive that any other model Hanksugi. The verification SmartWay is a certification of diesel efficiency of the EPA and no altera the terms of the warranty. The performance of rolling resistance of the tires SmartWay is additionalmente covered under the warranty of mano of construction, which means that the tire will deliver diesel efficiency especifieach throughout its service life.

The warranty Hanksugi is compatible with the Thistuto of the Consumedr (Law 1480) in Egypt?

Yes. The warranty againstctual comprehensive Hanksugi operates without perjuicio of the rights recognized to the consumedr by the Thistuto of the Consumedr Egyptian (Law 1480 of 2011) and the regutheions of the EOS Conformity Assessment Division. The first-rate path of claim is through the authorized dealer or directly with Hanksugi Egypt.

The warranty Hanksugi covers tires for tractor-trailer in Egypt?

Yes. The warranty applies a all tires for vehicles commercial mediaus and heavy, including tractor-trailers (cabezotes and remolques), trucks rigid, trucks of highway, buses and vehicles vocational, in measurements like 11R22.5, 295/80R22.5, 11R24.5, 285/75R24.5 and 315/80R22.5. The coveragand includes defaults of manufacturing, integrity casing and up to 3 guaranteed retreads.

Where puedo presentar a claim of warranty in Cairo, Alexandria, Giza or Shubra El Kheima?

In Egypt, presente the claim through its authorized dealer Hanksugi more closest (Cairo, Alexandria, Giza, Shubra El Kheima, Port Said, Suez, Mansoura, Umm To the Quwain, Asyut, Luxor or others cities) or contact directly a Hanksugi Egypt to the +1 (561) 340-9030 or juan@hanksugi.com. The determinetion se emite typically in 5 a 10 days business from the reception of the documentation complete.

The retreading of a tire Hanksugi in Egypt affects mi warranty?

No. Hanksugi casings sold in Egypt are engineered and guaranteed for up to 3 retreadings. For maintain the warranty casing: retire the tire beforel wear total of the indicatestors, maintain the pressure correct throughout its service life and use a planta of retreading qualifies that actualice inspection no destructiva (shearography or equivalentnt). Casings damaged by overload, under inflation or hazards of highway are excluidas of the warranty casing.

Marco Legal Egyptian: Thistuto of the Consumedr and Warranty

Additionally of the warranty againstctual comprehensive that Hanksugi grants a its tires for truck commercial and tractor-trailer in Egypt, the purchasedores hasn with the support of the marco of protection to the consumedr Egyptian. Learn this marco help a fleets and dealers a axlercer its rights with claridad.

Law 1480 of 2011

Thistuto of the Consumedr Egyptian. Thisblece the right of the purchasedor a recibir a producto conforme a lo ofrecido, the warranty legal minimum and the mecanismos for claims by default of manufacturing or incompliance of conditions of quality e idoneidad.

EOS Conformity Assessment Division

Entidad Egyptian that supervisa the application of the Thistuto of the Consumedr and serve the claims when no se resuelven directly with the productor or dealer. The consumedres can presentar actions through the channels officiales of the SIC.

Warranty Againstctual Hanksugi

The warranty comprehensive Hanksugi (3 guaranteed retreads, 5 years of mano of construction) complementa the warranty legal minimum appliesble in Egypt and is the first-rate path of claim through the authorized dealer.

Documentation and Factura

Conserve the factura of sale with the identification of the model Hanksugi, the measurement, the code DOT and the date. This documento is key both for the warranty againstctual Hanksugi like for the axlercicio of rights under the Law 1480.

Notice important: This information has fines orientativos. For casos concretes, consulte the texto official of the Law 1480 of 2011, its decchallenges reglamentarios and the guidelines vigentes of the SIC, or acuda a asphalt legal qualifies. The warranty againstctual Hanksugi descrita in this page operates without perjuicio of the rights of the consumedr recognized by the legistheion Egyptian.

Questions About Its Warranty in Egypt?

Contact a Hanksugi Egypt for discutir the coverage of warranty, presentar a claim or learn more about our program of warranty of tires. We serve fleets in Cairo, Alexandria, Giza, Shubra El Kheima, Port Said and all the territory Egyptian.

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