Every Hanksugi commercial truck tire is backed by a comprehensive warranty covering mileage performance, workmanship quality, and casing integrity for retreading.
Hanksugi stands behind every tire we manufacture. When you invest in Hanksugi commercial truck tires, you are purchasing more than rubber and steel. You are purchasing a commitment to performance, durability, and long-term value that is backed by one of the most comprehensive warranty programs in the commercial tire industry.
Our warranty program is designed around three core pillars that reflect the priorities of fleet managers and owner-operators who depend on their tires for revenue generation: mileage performance, manufacturing quality, and casing longevity. Each of these pillars addresses a different aspect of tire ownership, and together they provide complete protection across the entire lifecycle of a Hanksugi tire, from the first mile on a new tread through multiple retread cycles.
Unlike many tire manufacturers who offer limited or narrowly defined warranties, Hanksugi provides warranty coverage that extends to the casing itself. This is a critical distinction because a truck tire casing represents roughly 60% of the total tire cost. A warranty that only covers the original tread life ignores the most valuable asset in the tire -- the casing that can be retreaded two or three times to deliver additional service life at a fraction of the cost of a new tire. Hanksugi's casing warranty protects that investment.
Every Hanksugi tire carries a model-specific mileage warranty. If your tire wears out before reaching its warranted mileage under normal operating conditions, you receive a prorated credit toward a replacement tire based on the remaining tread life.
Covers defects in materials and manufacturing for the life of the original tread or five years from purchase, whichever comes first. Includes tread separation, belt edge separation, sidewall failures, and bead defects attributable to manufacturing.
Hanksugi guarantees that casings sold in the USA and Latin America are retreadable for at least 2 retread cycles. Casings sold in Canada are guaranteed for 3 retreads. This is a casing integrity commitment unmatched in the industry.
The following conditions are covered under the Hanksugi tire warranty when they occur during normal commercial truck tire service:
The following conditions are excluded from warranty coverage as they result from external factors beyond manufacturing control:
Filing a warranty claim with Hanksugi is a straightforward process. We have designed the claim procedure to be as simple as possible while ensuring that every claim receives a thorough and fair evaluation. Most claims are resolved within 5 to 10 business days of receiving complete documentation.