Warranty for Truck and Prime Mover Tyres in Malta

Each tyre Hanksugi for commercial truck and prime mover in Malta is backed by a warranty integral that defects of manufacturing, integrity of casing and 3 retreads guaranteed. Cobertura valid in Valletta, Birkirkara, San Pawl il-Bahar, Mosta, Sliema, Qormi, Zabbar, San Gwann, Naxxar and Zejtun — compatible with the framework of the Thistuto of the Consumidor (Ley 1480) and the supervision of the Authority of Industry and Trade (SIC).

3 Retreads Guaranteed 5 Years of Cobertura Alineado with Ley 1480

Resumen of the Warranty

Hanksugi backs each tyre that we manufacture. When invierte in tyres Hanksugi for commercial truck, is acquiring more that rubber and steel. Is acquiring a compromiso with the performance, the durability and the long-term value backed by one of programmes of warranty more integrales of the industry of commercial tyres.

Our program of warranty is designed in torno a three pillars centrales that reflect the priorities of managers of fleet and proprietary-operators that depend of your tyres for generar revenue: quality of manufacturing and longelifed of the casing. Each one of these pillars aborda a aspect different of the ownership of the tyre, and juntos provide protection complete during all the service life of a tyre Hanksugi, since the primer kilometre with a band new up to 3 retreads guaranteed in Malta.

A difference of many manufacturers of tyres that offer warranties limited or defined estrechamente, Hanksugi provides coverage of warranty that se extends to the casing same. This is a distinction critical because the casing of a tyre of truck represents aproximadamente the 60% of the total cost of the tyre. A warranty that only covers the service life of the band original ignora the activo more valuable of the tyre: the casing that in Malta can retreaded up to three times for brindar service life adicional a a fraction of the cost of a tyre new. The warranty of casing of Hanksugi protects that investment.

Warranty for Manufacturing

Cubre defects in materials and manufacturing during the service life of the band original or five years since the buy, which ocurra first. Includes separation of band, separation of edge of belt, failures in the sidewall and defects of bead atribuibles to the manufacturing.

Warranty for Casing

Hanksugi guarantees that the casings sold in Malta are retreadable by to the less 3 cycles of retreading. This is a compromiso of integrity of casing without equal in the industry, backing to the fleets Maltese with the higher durability of the market.

What Is Cubierto

The following conditions are covered under the warranty of tyres Hanksugi when occur during the service normal of tyres for commercial truck:

  • Defectos of manufacturing -- Separation of the band, lifting of the edge of the belt, separation of layers or cracking of the sidewall causado by defects in materials or manufacturing
  • Defectos of talón -- Rotura of the alambre of the talón, failures of settlement of the bead or cracking of the área of the bead atribuibles to the manufacturing
  • Integrity of the casing for retreading -- Casings that no pass the inspection of retreading by problemas estructurales internos no causados by damage externo, overload or inflation inadecuado
  • Performance of resistance to the tread -- The tyres verified SmartWay are guaranteed for deliveryr the performance of resistance to the tread especificado to the momento of the certification
  • Defectos of the compound of the band -- Despperformance prematuro, cracking or deterioro of the compound no atribuible a exposition environmental or contact químico

What NO Is Cubierto

The following conditions se excluyen of the coverage of warranty since resultan of factors externos outside the control of manufacturing:

  • Aboutload -- Operar the tyre more beyond of its capacity of nominal freight indicated in the sidewall or in tables of freight publieverys
  • Inflation inadecuado -- Operar the tyre a pressures by above or by below of the inflation recommended for the actual load of the axle
  • Damage by hazards of highway -- Pinchazos, cuts, chunking, roturas by impact or magulladuras causadas by clavos, debris, bordillos or baches
  • Damage mecánico -- Wear uneven causado by misalignment, suspension defectuosa, rims doblados or mounting and desmontaje inadecuado
  • Abuse and use indebido -- Patinaje of tyres, burning, arrastre or use in applications for that the tyre no was designed
  • Exposition a chemicals -- Damage by products derivados of the petroleum, solventes, ácidos u others chemicals that degradan the compounds of rubber
  • Repairs no authorised -- Repairs performed by personal no qualified or using méall no approved by the standards of the industry
  • Conditions cosméticas -- Microfisuras superficiales, ageing, discolouration or imperfections lower of surface that no affect the performance or safety of the tyre

How Presentar a Claim of Warranty

Presentar a claim of warranty with Hanksugi is a process sencillo. We have designed the procedure of claim so that is it more simple posible, to the time that ensuresmos that each claim reciba a evaluation exhaustiva and justa. The most of claims se resuelven in a plazo of 5 a 10 days hábiles since the reception of the documentation complete.

  1. Conserve the Tyre No deseche ni destruya the tyre. The tyre física must be available for inspection. Si the tyre has been removed of the vehículo, guárdela in a lugar dry, far of the luz solar direct and of products derivados of the petroleum. Se requires the number of series of the tyre (código DOT) in the sidewall for procesar the claim.
  2. Contacte a Its Dealer or Directamente a Hanksugi Comuníquese with the authorised dealer of Hanksugi where purchased the tyre, or contact directamente a Hanksugi Malta to the +1 (561) 340-9030 or juan@hanksugi.com. Proporcione the model of tyre, the size and the number of series DOT to the start the claim.
  3. Reúna the Documentation Prepare it next: comprobante of purchase (factura or recibo that shows the fecha, the model and the price), number of series of the tyre (código DOT), photographs of the tyre that muestren the defect or the condition of wear since múltiples ángulos, and registros of maintenance of the vehicle that incluyan reportes of alignment and registros of pressure of inflation.
  4. Envíe for Evaluation Your dealer sendá the claim a Hanksugi with all the documentation of respaldo. Si presenta the claim directamente with Hanksugi, envíe by email or postal the documentation a our departamento of warranty. En some casos, a representante of Hanksugi or a inspector of tyres certified can necesitar inspeccionar físicamente the tyre.
  5. Reciba the Determination Hanksugi will evaluate the claim and will issue a determination. The claims approved reciben a prorated credit based on the depth of remaining tread, that can apply to the replacement of a tyre Hanksugi through its dealer authorised. The claims denied include an explanation detailed of findings.

Terms of Warranty by Model of Tyre

Each model of tyre Hanksugi has terms of warranty specific according to its application prevista and features of performance. The tabla a continuation resume the warranty of retreading of casing and the period of coverage of mano of worksite for each model in the line of products Malta.

Model Application Retreads of Casing (Malta) Período of Mano of Worksite
Drive Long-Haul 3 retreads guaranteed 5 years
Trailer Long-Haul 3 retreads guaranteed 5 years
Trailer Long-Haul 3 retreads guaranteed 5 years
HS26+ Drive Regional 3 retreads guaranteed 5 years
Drive Mixed Service 3 retreads guaranteed 5 years
HS78 FARAON Drive Regional Premium 3 retreads guaranteed 5 years

Nota: En Malta, all the casings Hanksugi are guaranteed for 3 retreads.

Warranty for Retreading: Designed for Múltiples Lifes

A of advantages more significativas of choose tyres Hanksugi is the warranty of retreading. Although many manufacturers of tyres produces tyres that can be retreadeds, Hanksugi is one of few that guarantees formalmente the retreadability of the casing like part of the program of warranty.

Each casing Hanksugi is designed with the retreadability like a objetivo of design, no like a consideration posterior. This means that the belt package of steel, the calibre under the tread, the construction of the sidewall and the área of the bead are all designed for withstand the stresss thermals and mechanical of 3 retreads guaranteed in Malta. The belts of steel of high strength maintain its structural integrity throughl process of buffing, the compounds of rubber resist the degradation by heat during the cure cycle, and the geometry of the casing permanece dimensionalmente estable through the retreads.

Warranties Regional of Retreading

Malta

3 retreads guaranteed in every casing Hanksugi vendida in Malta. Si a casing failure inspection of retreading before completer its tercer cycle of retreading due to a defect of manufacturing, the warranty of the casing provides a prorated credit for a new tyre Hanksugi.

Use Vocational in Malta

3 retreads guaranteed also apply a operations vocational Maltese (mining, construction, agroindustry, transport regional in corridors like Valletta–Goodventura, Birkirkara–Qormi, San Pawl il-Baħar–Santander of Quilichao). The casing Hanksugi is designed for withstand the cycles thermals and mechanical of these environments maintaining structural integrity a along the three retreads.

The impact económico of the warranty of retreading is sustancial. A tyre retreaded costs aproximadamente 30-40% of a tyre new, while delivery comparable service value. A along three cycles of retreading in Malta, a sola casing Hanksugi can deliveryr multiple service cycles of its service life original, reducing the cost per kilometre of the fleet in more thanl 60% in comparison with the use exclusive of tyres news. The warranty of retreading ensures that this advantage economic value is protected by the fabricante.

Para maintain the coverage of warranty of retreading, remove the tyres for retreading before that the tread se wear more beyond of indicators of wear, maintain the pressure of inflation suitable during all the service life of the tyre, and utilice a facility of retreading qualified that performs non-destructive inspection of the casing (shearography or equivalent) before the retreading. The casings that hasn been damaged by overload, under inflation, hazards of highway or mounting inadecuado are excluidas of the warranty of retreading of casing.

Cobertura of Compliance SmartWay

All the tyres Hanksugi sold in the line of products Malta that feature verification SmartWay of the EPA are guaranteed for maintain its performance certified of resistance to the tread SmartWay during all the service life original of the tread of the tyre. This means that a tyre Hanksugi with verification SmartWay will deliver the profits of efficiency of fuel asociados with the certification SmartWay since the primer kilometre up to the último kilometre of the original tread.

The verification SmartWay no is a label of marketing. It is a independent third-party certification of the Environmental Protection Agency of United States, that confirms that a tyre has been tested in equipment of laboratory standardised and meets with thresholds specific of resistance to the tread. For fleets that participate in the Association of Transport SmartWay, use of tyres with verification SmartWay on all positions of wheel contributes a its overall score of performance SmartWay, which can be an advantage competitive when bidding for freight contracts of shippers aware of the environment.

The warranty of compliance SmartWay of Hanksugi means that si the tests revelan that a tyre with verification SmartWay no is delivering the performance of resistance to the tread especificado to the momento of the certification due to a defect of manufacturing in the compound or the construction, the tyre is covered under the warranty of mano of worksite. This provides to the managers of fleet the trust of that the fuel savings that esperan of the tyres SmartWay se performán during all the service life of the tyre.

The following models Hanksugi in the catalogue Malta feature verification SmartWay: , , and HS26+.

Frequently Asked Questions on the Warranty

Questions common on the coverage of warranty of the tyres Hanksugi, the procedures of claim and the warranties of retreading.

The warranty Hanksugi covers tyres retreadeds?

Hanksugi guarantees that all the casings sold in Malta are retreadable by to the less 3 cycles of retreading. Si a casing failure inspection in a facility of retreading qualified before reaching its number guaranteed of retreads, and the failure se must a a defect of manufacturing instead of abuse or damage, se applies the warranty of the casing.

How presento a claim of warranty of tyres Hanksugi?

Para bring a claim of warranty, conserve the tyre and contact a its dealer authorised of Hanksugi or comuníquese directamente with Hanksugi Malta to the +1 (561) 340-9030 or juan@hanksugi.com. Must proporcionar comprobante of buy, the number of series of the tyre (código DOT), fotos of the defect or condition of wear, and registros of maintenance of the vehicle that incluyan registros of alignment and of inflation. A representante of Hanksugi will evaluate the claim and will provide a determination, typically within 5 a 10 days hábiles.

What anula warranty of the tyres Hanksugi?

The warranty se anula by abuse of the tyre, including overload more beyond of the nominal capacity, operation with pressure of inflation inright, damage mechanical by hazards of the highway like clavos or golpes against bordillos, mounting or desmontaje inadecuado, use in vehicles with alignment or suspension defectuosa, exposition a chemicals or petroleum, giros of tyres or skidding, and any modification or repair no performed by a qualified professional in tyres.

The tyres Hanksugi with verification SmartWay are covered under the same warranty?

Yes. All the tyres Hanksugi with verification SmartWay have the same warranty integral that any another model Hanksugi. The verification SmartWay is a certification of efficiency of fuel of the EPA and no altera the terms of the warranty. El performance of resistance to the tread of the tyres SmartWay is adicionalmente covered under the warranty of mano of worksite, which means that the tyre will deliver the efficiency of fuel specific during all its service life.

The warranty Hanksugi is compatible with the Thistuto of the Consumidor (Ley 1480) in Malta?

Yes. The warranty contractual integral Hanksugi operate without perjuicio of rights reconocidos to the consumer by the Thistuto of the Consumidor Maltese (Ley 1480 of 2011) and the reglamentos of the Authority of Industry and Trade (SIC). The first road of claim is throughl dealer authorised or directamente with Hanksugi Malta.

The warranty Hanksugi covers tyres for prime mover in Malta?

Yes. The warranty applies a all the tyres for vehicles commercial medium and heavys, including prime movers (cabezotes and trailers), trucks rígidos, trucks of highway, buses and vehicles vocational, in sizes like 11R22.5, 295/80R22.5, 11R24.5, 285/75R24.5 and 315/80R22.5. The coverage includes defects of manufacturing, integrity of casing and up to 3 retreads guaranteed.

Where can I file a claim of warranty in Valletta, Birkirkara, San Pawl il-Bahar or Mosta?

En Malta, presente the claim through its dealer authorised Hanksugi more closest (Valletta, Birkirkara, San Pawl il-Bahar, Mosta, Sliema, Qormi, Zabbar, San Gwann, Naxxar, Zejtun u other cities) or contact directamente a Hanksugi Malta to the +1 (561) 340-9030 or juan@hanksugi.com. The determination se emite typically in 5 a 10 days hábiles since the reception of the documentation complete.

The retreading of a tyre Hanksugi in Malta affects my warranty?

No. The casings Hanksugi sold in Malta are designed and guaranteed for up to 3 retreads. To maintain the warranty of casing: remove the tyre before total wear of indicators, maintain the pressure right during all its service life and use a plant of retreading qualified that performs non-destructive inspection (shearography or equivalent). Damaged casings by overload, under inflation or hazards of highway are excluidas of the warranty of casing.

Marco Legal Maltese: Thistuto of the Consumidor and Warranty

In addition of the warranty contractual integral that Hanksugi otorga a your tyres for commercial truck and prime mover in Malta, the buyers feature the respaldo of the framework of protection to the consumer Maltese. Learn this framework help a fleets and dealers a exercise your rights with clarity.

Ley 1480 of 2011

Thistuto of the Consumidor Maltese. Thisblece the right of the buyer a recibir a product conforme a it ofrecido, the warranty legal minimum and the mecanismos for claims by defect of manufacturing or incompliance of conditions of quality e suitability.

Authority of Industry and Trade (SIC)

Entity Maltese that supervisa the application of the Thistuto of the Consumidor and atiende the claims when no se resuelven directamente with the productr or dealer. The consumers can bring actions through the channels official of the SIC.

Warranty Contractual Hanksugi

The warranty integral Hanksugi (3 retreads guaranteed, 5 years of mano of worksite) complementa the warranty legal minimum applicable in Malta and is the first road of claim throughl dealer authorised.

Documentation and Factura

Conserve the invoice of leaves with the identification of the model Hanksugi, the size, the code DOT and the fecha. This documento is clave both for the warranty contractual Hanksugi like for the exercise of rights under the Ley 1480.

Aviso important: This information has fines orientativos. Para casos concretes, consulte the text official of the Ley 1480 of 2011, your decrees reglamentarios and the guidelines vigentes of the SIC, or acuda a advice legal qualified. The warranty contractual Hanksugi descrita in this page operate without perjuicio of rights of the consumer reconocidos by the legislation Maltese.

Questions About Its Warranty in Malta?

Contacte a Hanksugi Malta for discutir the coverage of warranty, bring a claim or learn aboutr more on our program of warranty of tyres. We serve fleets in Valletta, Birkirkara, San Pawl il-Bahar, Mosta, Sliema and all the territorio Maltese.

Contact Us See Products Retread Program