Privacy Policy — Hanksugi Tire Antigua and Barbuda

Last updated: April 2026

Hanksugi Tire Antigua and Barbuda ("we", "us" or "our") operates the website at www.hanksugi.com/ag/. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services in Antigua and Barbuda. By using our website, you accept the practices described in this policy, in accordance with the applicable data protection legislation of Antigua and Barbuda.

1. Information We Collect

Information you provide directly: When you submit a contact form, request a quote, use our dealer locator, or subscribe to updates, we may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Company or business name
  • Fleet size and tyre requirements
  • Postal address or service location
  • Any additional details you include in message fields

Information collected automatically: When you browse our website, we may automatically collect certain technical data, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website or search engine
  • Pages visited and time spent on each page
  • Date and time of your visit
  • Device type (desktop, tablet, or mobile)
  • Cookie identifiers and similar tracking data

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Responding to your enquiries, quote requests, and customer service communications
  • Connecting you with authorised Hanksugi dealers in your area when you request dealer contact
  • Processing and fulfilling wholesale or fleet order requests
  • Improving the functionality, content, and user experience of our website
  • Analysing traffic patterns and website usage trends
  • Sending periodic marketing communications about products, promotions, and industry news
  • Maintaining the security and integrity of our website
  • Complying with legal obligations and enforcing our terms

If you receive marketing emails from us, you may cancel your subscription at any time by clicking the "unsubscribe" link included in each email or by contacting us directly at juan@hanksugi.com.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device when you visit a website. In accordance with applicable data protection law, we request your prior, express, and informed consent before activating non-essential cookies.

Types of cookies we use:

  • Essential cookies (always active): Required for the basic functionality of the website, such as navigation, language preferences, and form submissions. These cookies cannot be deactivated without affecting the performance of the site. They are activated by your legitimate interest in browsing the site.
  • Analytics cookies (require consent): Google Analytics 4 (cookies _ga, _ga_*). These help us understand how visitors interact with our website by collecting usage data. They are stored for up to 2 years. Only activated if you accept the cookie banner.
  • Preference cookies (require consent): These remember your settings, such as your currency choice (for example, hk-currency-ag) and display preferences, so you do not need to re-enter them on subsequent visits.
  • Marketing cookies: We do not currently use targeted advertising or third-party remarketing cookies.

Consent banner (Consent Mode v2): On your first visit to the site you will see a banner where you can Accept or Decline non-essential cookies. We implement Google Consent Mode v2 with a default state of denied, which means that until you accept, Google Analytics does not collect identifiable personal data. Your choice is saved on your device (localStorage hk_cookie_consent) and can be revoked at any time by clearing the site data in your browser.

Cookie management: You can control or delete cookies through your browser settings. Most browsers allow you to block all cookies, accept all cookies, or receive a notification before a cookie is stored. Please be aware that disabling essential cookies may limit certain functions of the website. Consult your browser's help documentation for instructions on managing cookie preferences.

Complaints regarding personal data: As a holder of personal data in Antigua and Barbuda, you may submit complaints about the handling of cookies and personal data to the relevant data protection authority in Antigua and Barbuda.

4. Sharing and Disclosing Information

We do not sell, rent, or exchange your personal information with third parties for their own marketing purposes. We may share your information in the following limited circumstances:

  • Authorised dealers: When you specifically request to be connected with a Hanksugi dealer through our dealer locator or contact forms, we share your contact details with the relevant dealer so they can respond to your enquiry.
  • Service providers: We work with trusted third-party companies that assist us with website hosting, analytics, email delivery, and customer relationship management. These suppliers are contractually obligated to protect your data and may only use it to provide services on our behalf.
  • Legal requirements: We may disclose your information if required by applicable law, regulation, legal process, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
  • Business transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of that transaction. We will notify you of any change of ownership or use of your data.

5. Data Security

We take the protection of your personal information seriously. Our website uses SSL (Secure Sockets Layer) encryption to protect data transmitted between your browser and our servers. We implement reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorised access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure. Although we strive to protect your personal information, we cannot guarantee its absolute security. We recommend using strong passwords and exercising caution when sharing personal data online.

6. Children's Privacy

Our website and services are designed for business professionals in the commercial transport industry and are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected data from a child under 13, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at juan@hanksugi.com.

7. Third-Party Links

Our website may contain links to third-party websites, including dealer sites, social media platforms, industry resources, and shipping or logistics providers. These external sites operate independently and have their own privacy policies and terms of use. We are not responsible for the privacy practices or content of any third-party website. We recommend reviewing the privacy policy of each site you visit after leaving our website.

8. Your Rights Under Antiguan Law

In accordance with applicable data protection legislation in Antigua and Barbuda, you have the following rights with respect to your personal information:

  • Access: You may request to know, review, and receive a copy of the personal data we hold about you at any time.
  • Correction: You may request the correction of inaccurate or incomplete personal information.
  • Erasure: You may request the deletion of your personal data when it is no longer necessary for the purpose for which it was collected, subject to any applicable legal exceptions.
  • Withdrawal of consent: You may withdraw any consent you have given for the processing of your personal data.
  • Opt-out: You may stop receiving marketing communications from us at any time.

To exercise any of these rights, please contact us at juan@hanksugi.com. We will respond to your request within fifteen (15) business days as established by Antiguan law. If you are not satisfied with our response, you may submit a complaint to the relevant data protection authority in Antigua and Barbuda.

9. Personal Data Protection in Antigua and Barbuda

If you are located in Antigua and Barbuda, the applicable data protection legislation grants you specific rights regarding your personal data:

  • Right of access: You have the right to know, review, and rectify information that has been collected about you in our databases or records.
  • Prior consent: Hanksugi Tire Antigua and Barbuda requests your prior, express, and informed consent before collecting and processing your personal data, except where a lawful basis other than consent applies.
  • Purpose limitation: Your personal data is processed solely for the purposes communicated at the time of collection and described in this policy.
  • Right to non-discrimination: You will not be subject to discrimination for exercising any of your rights as a data subject.

To submit a request, enquiry, or complaint, please send us an email at juan@hanksugi.com. We will respond within the timeframes established by Antiguan law. The competent authority for oversight of personal data processing in Antigua and Barbuda is the relevant data protection authority.

10. Data Controller Responsibilities

In accordance with applicable data protection law, Hanksugi Tire Antigua and Barbuda acts as the controller of your personal data. In that capacity, we commit to:

  • Guaranteeing data subjects the full and effective exercise of their rights regarding personal data
  • Requesting and retaining a record of the consent provided by the data subject for the processing of personal data
  • Properly informing data subjects about the purpose of the collection and the rights available to them
  • Retaining information under the security conditions necessary to prevent its tampering, loss, unauthorised access, use, or disclosure
  • Processing enquiries and complaints from data subjects within the timeframes specified by law

Hanksugi Tire Antigua and Barbuda does not sell personal data to third parties, nor does it process sensitive personal data without the express consent of the data subject. To exercise your rights, please contact us using the information provided in Section 14 of this policy.

11. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The specific retention periods depend on the type of data and how it is used:

  • Contact form submissions: Retained for up to 3 years from the date of your last interaction with us, unless you request earlier deletion.
  • Quote enquiries and orders: Retained for up to 5 years to support ongoing commercial relationships and warranty obligations.
  • Marketing communications: Your email address is retained until you cancel your subscription or request removal from our mailing list.
  • Website analytics data: Anonymised analytics data may be retained indefinitely for trend analysis and website improvement.

When personal information is no longer required, we delete or anonymise it securely in accordance with our data management practices.

12. International Data Transfers

Hanksugi Tire Antigua and Barbuda operates in the Antiguan market and our website and services are directed primarily at clients in Antigua and Barbuda. Your personal data may be transferred to and stored on servers located outside Antigua and Barbuda for the operation of our services.

Any international transfer of personal data will be carried out with adequate levels of protection in accordance with the standards required by applicable Antiguan data protection law. By using our website and providing your information, you authorise the transfer and processing of your data in accordance with this policy and with current Antiguan legislation.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

14. Contact Information

If you have questions, concerns, enquiries, or complaints regarding this Privacy Policy, the processing of your personal data, or you wish to exercise your rights as a data subject, please contact us:

We will address your request within the timeframes established by Antiguan law: ten (10) business days for enquiries and fifteen (15) business days for complaints.