Warranty of Truck and Tractor-Trailer Tires in Botswana

Each Hanksugi tire for truck commercial and tractor-trailer in Botswana is backsda by a warranty comprehensive that covers mileage (up to 320.000 km according to model), defaults of manufacturing, integrity casing and 3 guaranteed retreads. Coverage valid in Gaborone, Francistown, Molepolole, Maun, Kanye, Mahalapye, Serowe, Mahalapye, Lobatse and Palapye — compatible with the marco of the Thistuto of the Consumedr (Law 1480) and the supervision of the QGOSM Conformity Assessment Division.

Up to 320.000 km 3 Guaranteed Retreads 5 Years of Coverage Aligned with Law 1480

Resumen of the Warranty

Hanksugi backs each tire that manufacturermos. When invierte in Hanksugi commercial truck tires, is acquiring more that rubber and steel. Is acquiring a commitment with the performance, the reliability and the value a long term backsdo by uno of the programs of warranty more comprehensivees of the industry of commercial tires.

Our program of warranty is engineered in torno a three pilares centersles that reflejan the priorityes of fleet managers and owner-operators that depend on its tires for generatesr ingrthats: performance of mileage, quality of manufacturing and casing longevity. Each one of these pilares aborda a aspect different of the ownership of the tire, and juntos brindan protection complete during all the cycle of life of a Hanksugi tire, from the first kilometer with a by new up to 3 guaranteed retreads in Botswana.

Unlike many fabricbefore tires that offer warranties limited or defineds estrechamente, Hanksugi provides coverage of warranty that se extends to the casing same. This is a distinction critical because the casing of a truck tire represents approximately the 60% of the total cost of the tire. A warranty that only covers the original tread service life ignora the activo more valioso of the tire: the casing that in Botswana can be retreaded up to three times for provide service life additional a fraction of the cost of a new tire. The warranty casing of Hanksugi protects that investment.

Warranty of Mileage

Each Hanksugi tire has a warranty of mileage specific by model. If its tire wears before reach the guaranteed mileage under normal conditions of operation, recibe a prorated credited for a tire of replacement based in the service life rthisnte of the tread.

Warranty of Manufacturing

Covers defaults in materials and manufacturing during the original tread service life or five years from the purchase, which ocurra first. Includes separation of band, separation of edge belt, failures in the sidewall and defaults of bead atribuibles to the manufacturing.

Warranty of Casing

Hanksugi guarantee that the casings sold in Botswana are retreadable at least 3 retreading cycles. This is a commitment of integrity casing without igual in the industry, backing to the Botswanai fleets with the higher reliability of the market.

What Is Covered

The following conditions are tires under the warranty of Hanksugi tires when occursn during the service standardl of commercial truck tires:

  • Wear premature of the tread -- Band that wears evenly throughout its surface but no reaches the guaranteed mileage for the model, with inflation and alignment proper
  • Defaults of manufacturing -- Separation of the tread, lifting of the edge of the belt, separation of layers or cracking of the sidewall caused by defaults in materials or manufacturing
  • Defaults of bead -- Rotura of the wire of the bead, failures of settlement of the bead or cracking of the bead area atribuibles to the manufacturing
  • Integrity of the casing for retreading -- Casings that no pass the inspection of retreading by problems structurales internals no causeds by damage externo, overload or inflation improper
  • Performance of rolling resistance -- The tires verifieds SmartWay are guaranteed for deliver the performance of rolling resistance specified to the time of the certification
  • Defaults of the compound of the tread -- Despperformance premature, cracking or deterioro of the compound no atribuible a exposure environmental or contact chemical

What NO Is Covered

The following conditions se excluyen of the coverage of warranty since resulso of factors exterus outside the control of manufacturing:

  • Overload -- Operating the tire beyond its load capacity nominel indieach in the sidewall or in the tables of cargo publieachs
  • Inflation improper -- Operating the tire a pressures over or below of the inflation recommended for the cargo actual of the axle
  • Damage by highway hazards -- Punctures, cuts, tears, roturas from impact or magullaharsh causeds by nails, debris, curbs or potholes
  • Damage mechanical -- Wear irregular caused by misalignment, suspension defectuosa, rims dobsides or mounting and desimproper mounting
  • Abuse and use indebido -- Slipping of tires, burned, drag or use in applications for the that the tire no was engineered
  • Exposure a chemicals -- Damage by products derived of the petroleum, solventes, acids or other chemicals that degradesn the rubber compounds
  • Repairs no authorized -- Repairs updateds by personal no qualifieddo or using methods no approved by the standardes of the industry
  • Beens cosmetic -- Microfisuras surfacees, aging, discoloration or imperfections lower of surface that no affectsn the performance or safety of the tire

How Presentar a Claim of Warranty

Presentar a claim of warranty with Hanksugi is a process sencillo. We have engineered the procedure of claim for that sea lo more simple possible, to the time that ensuresmos that each claim reciba a evaluation exhaustiva and justa. The most of the claims se resuelven in a term of 5 a 10 days business from the reception of the documentation complete.

  1. Conserve the Tire No deseche or destruya the tire. The tire physical should be available to inspection. If the tire has been removesda of the vehicle, save it in a place dry, lejos of the luz singler direct and of products derived of the petroleum. Se requires the number of serie of the tire (code DOT) in the sidewall for procesar the claim.
  2. Contact Its Dealer or Directly a Hanksugi Communicate with the authorized dealer of Hanksugi where purchased the tire, or contact directly a Hanksugi Botswana to the +1 (561) 340-9030 or juan@hanksugi.com. Proporcione the model of tire, the measurement and the number of serie DOT to the initiate the claim.
  3. Gather the Documentation Prepare lo siguiente: comprobante of purchase (factura or recibo that muestre the date, the model and the price), number of serie of the tire (code DOT), photographs of the tire that muestren the default or the been of wear from multiple angles, and registros maintenance of the vehicle that includen reportss of alignment and registros of inflation pressure.
  4. Send for Evaluation Its dealer will send the claim a Hanksugi with all documentation of support. If presenta the claim directly with Hanksugi, send by email or postal the documentation a our department of warranty. In some casos, a representte of Hanksugi or a inspector of tires certified can needr inspect physicalmente the tire.
  5. Reciba the Determinetion Hanksugi will evaluate the claim and will emit a determinetion. The claims approveds reciben a prorated credited based in the depth of tread rthisnte, that can appliesrse to the replacement of a Hanksugi tire through its authorized dealer. The claims denied include a explanation detailed of the hallazgos.

Terms of Warranty by Model of Tire

Each model of tire Hanksugi has terms of warranty specific according to its application prevista and performance features. The table a continuoustion resume the warranty of mileage, the casing retreading warranty and the period of coverage of mano of construction for each model in the product line Botswana.

Model Application Warranty of Mileage Retreadings of Casing (Botswana) Period of Mano of Construction
HS88 Traction Long-Haul 320.000 kilometers 3 guaranteed retreads 5 years
HS86 Trailer Long-Haul 320.000 kilometers 3 guaranteed retreads 5 years
HS86T Trailer Long-Haul 320.000 kilometers 3 guaranteed retreads 5 years
HS26+ Traction Regional 240.000 kilometers 3 guaranteed retreads 5 years
HS84 Traction Mixed Service 160.000 kilometers 3 guaranteed retreads 5 years
HS78 FARAON Traction Regional Premium 240.000 kilometers 3 guaranteed retreads 5 years

Nota: The figures of warranty of mileage represent the guaranteed performance under normal conditions of operation of tires of truck commercial, including maintenance proper of the inflation, handling correct of the cargo, alignment of the vehicle within the specifications of the manufacturer, and use in the application prevista. The mileage actual can exceed guaranteed mileage. In Botswana, all Hanksugi casings are guaranteed for 3 retreadings.

Retreading Warranty: Engineered for Multiple Lives

A of the advantages more significants of choose Hanksugi tires is the retreading warranty. Although many fabricbefore tires producen tires that can be retreadeds, Hanksugi is uno of the few that guarantee waylmente the casing retreadability like us dthe program of warranty.

Every casing Hanksugi is engineered with the retreadability like a objective of design, no like a consideration posterior. This means that the steel belt package, the gauge under the tread, the construction of the sidewall and the bead area are all engineered for support the stresss thermals and mechanicals of 3 guaranteed retreads in Botswana. The steel belts high-strength keep its structural integrity through dthe process of scraping, the rubber compounds resist the degradation by heat during the cycle of cured, and the geometry of the casing permanece dimensionalmente thisble through the retreadings.

Warrantys Regional of Retreading

Botswana

3 guaranteed retreads in every casing Hanksugi sold in Botswana. If a casing failure inspection of retreading before completer its tercer cycle of retreading due to default of manufacturing, the warranty of the casing provides a prorated credited for a new tire Hanksugi.

Use Vocational in Botswana

3 guaranteed retreads also appliesn a operations vocational Botswanai (mining, construction, agribusiness, transportation regional in corridors like Gaborone–Francistown, Francistown–Mahalapye, Molepolole–Mahalapye emirate of Quilichao). The casing Hanksugi is engineered for support the cycles thermals and mechanicals of these environments keeping structural integrity oview the course of the three retreadings.

The economic impact of the retreading warranty is substantial. A retreaded tire costs approximately 30-40% of a new tire, while delivering 80-100% of the original mileage. Over three retreading cycles in Botswana, a single Hanksugi casing can deliver up to four times the total mileage of its original service life, reducing the fleet cost per kilometer by more than 60% compared to the exclusive use of new tires. The retreading warranty ensures that this economic advantage is protected by the manufacturer.

To maintain retreading warranty coverage, remove tires for retreading before the tread wears beyond the wear indicators, maintain proper inflation pressure throughout the tire's service life, and use a qualified retreading facility that performs non-destructive inspection of the casing (shearography or equivalent) before retreading. Casings that have been damaged by overload, under-inflation, highway hazards or improper mounting are excluded from the casing retreading warranty.

Coverage of Compliance SmartWay

All Hanksugi tires sold in the product line Botswana that have SmartWay verification of the EPA are guaranteed to maintain their certified performance of SmartWay rolling resistance throughout the tire tread's original service life. This means that a Hanksugi tire with SmartWay verification will deliver the diesel efficiency benefits associated with the SmartWay certification from the first kilometer to the last of the original tread.

The SmartWay verification is not a marketing label. It's a independent certification by third parties from the United States Environmental Protection Agency, that confirms a tire has been tested in standardized laboratory equipment and meets thresholds specific of rolling resistance. For fleets that participate in the SmartWay Transport Partnership, the use of tires with SmartWay verification on all wheel positions contributes to their overall score of SmartWay performance, which can be a competitive advantage when bidding for freight contracts of shippers conscious of the environment.

The warranty of compliance SmartWay of Hanksugi means that if the tests reveal that a tire with SmartWay verification no is delivers the performance of rolling resistance specified to the time of the certification due to default of manufacturing in the compound or the construction, the tire is tire under the warranty of mano of construction. This provides to fleet managers the trust of that the fuel savings that waitn of the tires SmartWay se will updaten throughout the tire's service life.

The following models Hanksugi in the catalog Botswana have SmartWay verification: HS88, HS86, HS86T, and HS26+.

FAQ about the Warranty

Questions common about the coverage of warranty of Hanksugi tires, the procedures of claim and the warranties of retreading.

What covers the warranty of Hanksugi tires?

The warranty of Hanksugi tires covers defaults of manufacturing in mano of construction and materials, premature wear of the tread that no reaches the guaranteed mileage for each model, and integrity problemsidad of the casing that impiden the retreading under normal conditions of operation. The coverage starts in the date of purchase and se extends by the guaranteed mileage or five years, which ocurra first.

How long is the warranty period of Hanksugi tires?

The period of warranty varies according to the model of tire, but generally covers the tire for the guaranteed mileage or five years from the date of purchase, which ocurra first. The warranties specific of mileage variesn from 160.000 kilometers for mixed service tires up to 320.000 kilometers for models premium long-haul. Consulte the table of terms of warranty in this page for its model of tire specific.

The warranty Hanksugi covers tires retreadeds?

Hanksugi guarantee that all the casings sold in Botswana are retreadable at least 3 retreading cycles. If a casing failure inspection in a qualified retreading facility before reach its guaranteed number of retreadings, and the failure shall should a default of manufacturing instead of abuse or damage, applies the warranty of the casing.

How presento a claim of warranty of Hanksugi tires?

For presentar a claim of warranty, conserve the tire and contact a its authorized dealer of Hanksugi or communicate directly with Hanksugi Botswana to the +1 (561) 340-9030 or juan@hanksugi.com. Should providesr comprobante of purchase, the number of serie of the tire (code DOT), fotos of the default or been of wear, and registros maintenance of the vehicle that includen registros of alignment and of inflation. A representte of Hanksugi will evaluate the claim and will provide a determinetion, typically within 5 a 10 days business.

What anula warranty of Hanksugi tires?

The warranty se anula by abuse of the tire, including overload beyond the capacity nominel, operation with inflation pressure incorrect, damage mechanical by hazards of the highway like nails or impacts against curbs, mounting or desimproper mounting, use in vehicles with alignment or suspension defectuosa, exposure to chemicals or petroleum, turns of tires or slipping, and any modification or repair no updated by a profesional qualifieddo in tires.

Hanksugi offers adjustments of warranty prorateds?

Yes. If a tire tire by the warranty fails before reach its guaranteed mileage, Hanksugi provides a prorated credited based in the depth of tread useble rthisnte to the time of the claim. The credit se calcuthees like a porcentaje of the purchase price original providesl to the service life of tread no is used to. This credit can appliesrse to the purchase of a Hanksugi tire of replacement through its authorized dealer.

The Hanksugi tires with SmartWay verification are tires under the same warranty?

Yes. All Hanksugi tires with SmartWay verification have the same warranty comprehensive that any other model Hanksugi. The SmartWay verification is a certification of diesel efficiency of the EPA and no altera the terms of the warranty. The performance of rolling resistance of the tires SmartWay is additionalmente covered under the warranty of mano of construction, which means that the tire will deliver diesel efficiency especifieach throughout its service life.

The warranty Hanksugi is compatible with the Thistuto of the Consumedr (Law 1480) in Botswana?

Yes. The warranty againstctual comprehensive Hanksugi operates without perjuicio of the rights recognized to the consumedr by the Thistuto of the Consumedr Botswanai (Law 1480 of 2011) and the regutheions of the QGOSM Conformity Assessment Division. The first-rate path of claim is through the authorized dealer or directly with Hanksugi Botswana.

The warranty Hanksugi covers tires for tractor-trailer in Botswana?

Yes. The warranty applies a all tires for commercial medium-duty vehicles and heavy, including tractor-trailers (cabezotes and trailers), rigid trucks, highway trucks, buses and vocational vehicles, in measurements like 11R22.5, 295/80R22.5, 11R24.5, 285/75R24.5 and 315/80R22.5. The coveragand includes mileage, defaults of manufacturing, integrity casing and up to 3 guaranteed retreads.

Where puedo presentar a claim of warranty in Gaborone, Francistown, Molepolole or Maun?

In Botswana, presente the claim through its authorized dealer Hanksugi nearest (Gaborone, Francistown, Molepolole, Maun, Kanye, Mahalapye, Serowe, Mahalapye, Lobatse, Palapye or other cities) or contact directly a Hanksugi Botswana to the +1 (561) 340-9030 or juan@hanksugi.com. The determinetion se emite typically in 5 a 10 days business from the reception of the documentation complete.

The retreading of a Hanksugi tire in Botswana affects mi warranty?

No. Hanksugi casings sold in Botswana are engineered and guaranteed for up to 3 retreadings. To maintain the warranty casing: remove the tire before wear total of the indicators, maintain the pressure correct throughout its service life and use a planta of retreading that performs non-destructive inspection (shearography or equivalent). Casings damaged by overload, under inflation or highway hazards are excluded from the warranty casing.

Marco Legal Botswanai: Thistuto of the Consumedr and Warranty

Additionally of the warranty againstctual comprehensive that Hanksugi grants a its commercial truck tires and tractor-trailer in Botswana, the purchasedores have the support of the marco of protection to the consumedr Botswanai. Learn this marco help a fleets and dealers a axlercer its rights with claridad.

Law 1480 of 2011

Thistuto of the Consumedr Botswanai. Thisblece the right of the purchasedor a receive a product conforme a lo ofrecido, the warranty legal minimum and the mecanismos for claims by default of manufacturing or incompliance of conditions of quality e idoneidad.

QGOSM Conformity Assessment Division

Entidad Botswanai that supervisa the application of the Thistuto of the Consumedr and serve the claims when no se resuelven directly with the productr or dealer. The consumedres can presentar actions through the channels officiales of the SIC.

Warranty Againstctual Hanksugi

The warranty comprehensive Hanksugi (mileage up to 320.000 km, 3 guaranteed retreads, 5 years of mano of construction) complementa the warranty legal minimum appliesble in Botswana and is the first-rate path of claim through the authorized dealer.

Documentation and Factura

Conserve the factura of sale with the identification of the model Hanksugi, the measurement, the code DOT and the date. This documento is key both for the warranty againstctual Hanksugi like for the axlercicio of rights under the Law 1480.

Notice important: This information has fines orientativos. For casos concretes, consulte the texto official of the Law 1480 of 2011, its decrees reglamentarios and the guidelines vigentes of the SIC, or acuda a asphalt legal qualified. The warranty againstctual Hanksugi described in this page operates without perjuicio of the rights of the consumedr recognized by the legistheion Botswanai.

Questions About Its Warranty in Botswana?

Contact Hanksugi Botswana for discutir the coverage of warranty, presentar a claim or learn more about our program of warranty of tires. We serve fleets in Gaborone, Francistown, Molepolole, Maun, Kanye and all the territory Botswanai.

Contact us View Products Retread Program