Warranty for Truck and Prime Mover Tires in Israel

Every tire Hanksugi for truck commercial and prime mover in Israel is backed by a warranty integral that defects of manufacturing, integrity of casing and 3 guaranteed retreads. Coverage válida in Jerusalem, Tel Aviv, Haifa, Rishon LeZion, Petah Tikva, Ashdod, Netanya, Be'er Sheva, Eilat and Holon — compatible with the framework of the Thistuto of the Consumidor (Ley 1480) and the supervision of the Authority of Industry and Comercio (SIC).

3 Retreads Guaranteed 5 Years of Coverage Alineado with Ley 1480

Resumen of the Warranty

Hanksugi respalda each tire that we manufacture. When invierte in tires Hanksugi for truck commercial, is acquiring more that rubber and steel. Is acquiring a compromiso with the performance, the durability and the valor a long plazo respaldado by uno of programs of warranty more integrales of the industry of tires commercial.

Our program of warranty is designed in torno a three pillars centrales that reflect the priorities of managers of fleet and proprietary-operators that depend of your tires for generar ingresos: quality of manufacturing and longelifed of the casing. Every uno of these pillars aborda a aspect different of the propiedad of the tire, and juntos provide protection complete during all the service life of a tire Hanksugi, from the primer kilometer with a band new up to 3 guaranteed retreads in Israel.

A difference of many manufacturers of tires that offer warranties limitadas or defined estrechamente, Hanksugi provides coverage of warranty that se extends to the casing same. This is a distinction crítica because the casing of a tire of truck representa aproximadamente the 60% of the total cost of the tire. A warranty that only covers the service life of the band original ignora the activo more valuable of the tire: the casing that in Israel can retreaded up to three times for brindar service life adicional a a fraction of the cost of a tire new. The warranty of casing of Hanksugi protects that investment.

Warranty for Manufacturing

Cubre defects in materials and manufacturing during the service life of the band original or five years from the buy, it that ocurra first. Includes separation of band, separation of edge of belt, failures in the sidewall and defects of bead atribuibles to the manufacturing.

Warranty for Casing

Hanksugi guarantees that the casings vendidas in Israel are retreadable by to the less 3 cycles of retreading. This is a compromiso of integrity of casing without equal in the industry, backing to the Israeli fleets with the higher durability of the market.

What Is Cubierto

The following conditions are covered under the warranty of tires Hanksugi when ocurren during the service normal of tires for truck commercial:

  • Defectos of manufacturing -- Separation of the band, lifting of the edge of the belt, separation of capas or cracking of the sidewall causado by defects in materials or manufacturing
  • Defectos of talón -- Rotura of the alambre of the talón, failures of settlement of the bead or cracking of the área of the bead atribuibles to the manufacturing
  • Integrity of the casing for retreading -- Casings that no pasan the inspection of retreading by problemas estructurales internos no causados by damage externo, sobreload or inflado inadecuado
  • Performance of resistance to the tread -- The tires SmartWay-verified are garantizadas for deliveryr the performance of resistance to the tread especificado to the momento of the certification
  • Defectos of the compound of the band -- Despperformance prematuro, cracking or deterioro of the compound no atribuible a exposition environmental or contact químico

What NO Is Cubierto

The following conditions se excluyen of the coverage of warranty since resultan of factores externos outside the control of manufacturing:

  • Aboutload -- Operar the tire more beyond of your capacity of load nominal indievery in the sidewall or in tablas of load publieverys
  • Inflado inadecuado -- Operar the tire a pressures by above or by below of the inflado recomendado for the load real of the axle
  • Damage by peligros of highway -- Pinchazos, cuts, chunking, roturas by impact or magulladuras causadas by clavos, debris, bordillos or baches
  • Damage mecánico -- Wear uneven causado by misalignment, suspension defectuosa, rims doblados or montaje and desmontaje inadecuado
  • Abuse and use indebido -- Patinaje of tires, burning, arrastre or use in applications for that the tire no was designed
  • Exposition a chemicals -- Damage by products derivados of the petroleum, solventes, ácidos u other chemicals that degragive the compounds of rubber
  • Repairs no authorised -- Repairs performed by personal no qualified or using méall no approved by the estándares of the industry
  • Conditions cosméticas -- Microfisuras superficiales, ageing, discoloration or imperfections lower of surface that no affect the performance or safety of the tire

How Presentar a Claim of Warranty

Presentar a claim of warranty with Hanksugi is a process sencillo. We have designed the procedure of claim so that is it more simple posible, to the time that ensuresmos that each claim reciba a evaluation exhaustiva and justa. The most of claims se resuelven in a plazo of 5 a 10 days hábiles from the reception of the documentation complete.

  1. Conserve the Tire No deseche ni destruya the tire. The tire física must be available for inspection. Si the tire has been retirada of the vehicle, guárdela in a lugar dry, far of the luz solar direct and of products derivados of the petroleum. Se requires the number of serie of the tire (código DOT) in the sidewall for procesar the claim.
  2. Contacte a Your Dealer or Directamente a Hanksugi Comuníquese with the dealer authorised of Hanksugi where purchased the tire, or contacte directamente a Hanksugi Israel to the +1 (561) 340-9030 or juan@hanksugi.com. Proporcione the model of tire, the size and the number of serie DOT to the start the claim.
  3. Reúna the Documentation Prepare it next: comprobante of purchase (factura or recibo that muestre the fecha, the model and the price), number of serie of the tire (código DOT), photographs of the tire that muestren the defect or the condition of wear from multiple ángulos, and registros of maintenance of the vehicle quand includesn reportes of alignment and registros of pressure of inflado.
  4. Envíe for Evaluation Your dealer sendá the claim a Hanksugi with all the documentation of respaldo. Si presenta the claim directamente with Hanksugi, envíe by email or postal the documentation a our departamento of warranty. En some casos, a representante of Hanksugi or a inspector of tires certified can necesitar inspeccionar físicamente the tire.
  5. Reciba the Determination Hanksugi will evaluate the claim and will issue a determination. The claims approved reciben a crédito prorrateado basado in the depth of tread restante, that can apply to the replacement of a tire Hanksugi through your dealer authorised. The claims denegadas include a explanation detallada of hallazgos.

Terms of Warranty by Model of Tire

Every model of tire Hanksugi has terms of warranty specific according to your application prevista and features of performance. The tabla a continuation resume the warranty of retreading of casing and the period of coverage of mano of worksite for each model in the line of products Israel.

Model Application Retreads of Casing (Israel) Período of Mano of Worksite
Drive Long-Haul 3 guaranteed retreads 5 years
Trailer Long-Haul 3 guaranteed retreads 5 years
Trailer Long-Haul 3 guaranteed retreads 5 years
HS26+ Drive Regional 3 guaranteed retreads 5 years
Drive Mixed Service 3 guaranteed retreads 5 years
HS78 FARAON Drive Regional Premium 3 guaranteed retreads 5 years

Nota: En Israel, all the casings Hanksugi are garantizadas for 3 retreads.

Warranty for Retreading: Designed for Múltiples Lifes

A of advantages more significativas of choose tires Hanksugi is the warranty of retreading. Although many manufacturers of tires produces tires that can be retreadeds, Hanksugi is uno of few that guarantees formalmente the retreadability of the casing as part of the program of warranty.

Every casing Hanksugi is designed with the retreadability as a objetivo of design, no as a consideration posterior. This significa that the belt package of steel, the calibre under the tread, the construction of the sidewall and the área of the bead are all designed for soportar the stresss thermals and mecánicos of 3 guaranteed retreads in Israel. The belts of steel of high resistance maintain your integrity structural throughl process of buffing, the compounds of rubber resist the degradation by heat during the cure cycle, and the geometry of the casing permanece dimensionalmente estable through the retreads.

Warranties Regionales of Retreading

Israel

3 guaranteed retreads in every casing Hanksugi vendida in Israel. Si a casing failure inspection of retreading before completer your tercer cycle of retreading due to a defect of manufacturing, the warranty of the casing provides a crédito prorrateado for a new tire Hanksugi.

Use Vocational in Israel

3 guaranteed retreads also apply a operations vocational Israeli (mining, construction, agroindustry, transport regional in corridors as Jerusalem–Haifa Port, Tel Aviv–Ashdod, Haifa–Santander of Quilichao). The casing Hanksugi is designed for soportar the cycles thermals and mecánicos of these entornos maintaining integrity structural a along the three retreads.

The impact economic of the warranty of retreading is sustancial. A tire retreaded costs aproximadamente 30-40% of a tire new, while delivers comparable service value. A along three cycles of retreading in Israel, a sola casing Hanksugi can deliveryr multiple service cycles of your service life original, reducing the cost per kilometer of the fleet in more thanl 60% in comparison with the use exclusivo of tires news. The warranty of retreading ensures that this advantage economic value is protected by the fabricante.

Para maintain the coverage of warranty of retreading, retire the tires for retreading before that the tread se wear more beyond of indicators of wear, maintain the inflation pressure adecuada during all the service life of the tire, and utilice a facility of retreading qualified that realice inspection no destructiva of the casing (shearography or equivalente) before the retreading. The casings that hasn been damageds by sobreload, under inflado, peligros of highway or montaje inadecuado are excluidas of the warranty of retreading of casing.

Coverage of Compliance SmartWay

All the tires Hanksugi vendidas in the line of products Israel that feature verification SmartWay of the EPA are garantizadas for maintain your performance certified of resistance to the tread SmartWay during all the service life original of the tread of the tire. This significa that a tire Hanksugi with verification SmartWay will deliver the benefits of efficiency of fuel asociados with the certification SmartWay from the primer kilometer up to the último kilometer of the tread original.

The verification SmartWay no is a sticker of marketing. Es a certification independiente of thirds of the Agency of Protection Environmental of United States, that confirma that a tire has been tested in equipment of laboratorio estandarizados and meets with umbrales specific of resistance to the tread. Para the fleets that participan in the Association of Transporte SmartWay, the use of tires with verification SmartWay on all positions of rueda contribuye a your score general of performance SmartWay, it that can be a advantage competitiva to the licitar contratos of load of exorderres aware of the medio ambiente.

The warranty of compliance SmartWay of Hanksugi significa that si the trys revelan that a tire with verification SmartWay no is delivering the performance of resistance to the tread especificado to the momento of the certification due to a defect of manufacturing in the compound or the construction, the tire is covered under the warranty of mano of worksite. This provides to the managers of fleet the trust of that the savings of fuel that esperan of the tires SmartWay se performán during all the service life of the tire.

The following models Hanksugi in the catalog Israel feature verification SmartWay: , , and HS26+.

Frequently Asked Questions about the Warranty

Questions common about the coverage of warranty of the tires Hanksugi, the procedures of claim and the warranties of retreading.

The warranty Hanksugi covers tires retreadeds?

Hanksugi guarantees that all the casings vendidas in Israel are retreadable by to the less 3 cycles of retreading. Si a casing failure inspection in a facility of retreading qualified before reaching your number guaranteed of retreads, and the failure se must a a defect of manufacturing instead of abuse or damage, se applies the warranty of the casing.

How presento a claim of warranty of tires Hanksugi?

Para presentar a claim of warranty, conserve the tire and contacte a your dealer authorised of Hanksugi or comuníquese directamente with Hanksugi Israel to the +1 (561) 340-9030 or juan@hanksugi.com. Must proporcionar comprobante of buy, the number of serie of the tire (código DOT), fotos of the defect or condition of wear, and registros of maintenance of the vehicle quand includesn registros of alignment and of inflado. A representante of Hanksugi will evaluate the claim and will provide a determination, típicamente within 5 a 10 days hábiles.

What anula warranty of the tires Hanksugi?

The warranty se anula by abuse of the tire, including sobreload more beyond of the capacity nominal, operation with pressure of inflado inright, damage mecánico by peligros of the highway as clavos or golpes against bordillos, montaje or desmontaje inadecuado, use in vehicles with alignment or suspension defectuosa, exposition a chemicals or petroleum, giros of tires or skidding, and any modification or repair no performed by a qualified professional in tires.

The tires Hanksugi with verification SmartWay are covered under the same warranty?

Yes. All the tires Hanksugi with verification SmartWay have the same warranty integral that any another model Hanksugi. The verification SmartWay is a certification of efficiency of fuel of the EPA and no altera the terms of the warranty. El performance of resistance to the tread of the tires SmartWay is adicionalmente covered under the warranty of mano of worksite, it that significa that the tire will deliver the efficiency of fuel especifievery during all your service life.

The warranty Hanksugi is compatible with the Thistuto of the Consumidor (Ley 1480) in Israel?

Yes. The warranty contractual integral Hanksugi operate without perjuicio of rights reconocidos to the consumer by the Thistuto of the Consumidor Israeli (Ley 1480 of 2011) and the reglamentos of the Authority of Industry and Comercio (SIC). The first road of claim is throughl dealer authorised or directamente with Hanksugi Israel.

The warranty Hanksugi covers tires for prime mover in Israel?

Yes. The warranty applies a all the tires for vehicles commercial medianos and heavys, including prime movers (cabezotes and trailers), trucks rigid, trucks of highway, buses and vehicles vocational, in sizes as 11R22.5, 295/80R22.5, 11R24.5, 285/75R24.5 and 315/80R22.5. The coverage includes defects of manufacturing, integrity of casing and up to 3 guaranteed retreads.

Where can I file a claim of warranty in Jerusalem, Tel Aviv, Haifa or Rishon LeZion?

En Israel, presente the claim through your dealer authorised Hanksugi more closest (Jerusalem, Tel Aviv, Haifa, Rishon LeZion, Petah Tikva, Ashdod, Netanya, Be'er Sheva, Eilat, Holon u other cities) or contacte directamente a Hanksugi Israel to the +1 (561) 340-9030 or juan@hanksugi.com. The determination se emite típicamente in 5 a 10 days hábiles from the reception of the documentation complete.

The retreading of a tire Hanksugi in Israel affects my warranty?

No. The casings Hanksugi vendidas in Israel are designed and garantizadas for up to 3 retreads. To maintain the warranty of casing: retire the tire before the wear total of indicators, maintain the pressure right during all your service life and use a plant of retreading qualified that realice inspection no destructiva (shearography or equivalente). Casings damageds by sobreload, under inflado or peligros of highway are excluidas of the warranty of casing.

Marco Legal Israeli: Thistuto of the Consumidor and Warranty

In addition of the warranty contractual integral that Hanksugi otorga a your tires for truck commercial and prime mover in Israel, the buyers feature the respaldo of the framework of protection to the consumer Israeli. Learn this framework ayuda a fleets and dealers a exercise your rights with clarity.

Ley 1480 of 2011

Thistuto of the Consumidor Israeli. Thisblece the right of the buyer a recibir a product conforme a it ofrecido, the warranty legal minimum and the mecanismos for claims by defect of manufacturing or incompliance of conditions of quality e suitability.

Authority of Industry and Comercio (SIC)

Entity Israeli that supervisa the application of the Thistuto of the Consumidor and atiende the claims when no se resuelven directamente with the productr or dealer. The consumers can presentar actions through the channels official of the SIC.

Warranty Contractual Hanksugi

The warranty integral Hanksugi (3 guaranteed retreads, 5 years of mano of worksite) complementa the warranty legal minimum applicable in Israel and is the first road of claim throughl dealer authorised.

Documentation and Factura

Conserve the invoice of leaves with the identification of the model Hanksugi, the size, the code DOT and the fecha. This documento is clave both for the warranty contractual Hanksugi as for the exercise of rights under the Ley 1480.

Aviso importante: This information has fines orientativos. Para casos concretes, consulte the text official of the Ley 1480 of 2011, your decrees reglamentarios and the guidelines vigentes of the SIC, or acuda a advice legal qualified. The warranty contractual Hanksugi descrita in this page operate without perjuicio of rights of the consumer reconocidos by the legislation Israeli.

Questions About Your Warranty in Israel?

Contacte a Hanksugi Israel for discutir the coverage of warranty, presentar a claim or learn aboutr more about our program of warranty of tires. We serve fleets in Jerusalem, Tel Aviv, Haifa, Rishon LeZion, Petah Tikva and all the territorio Israeli.

Contact Us See Products Retread Program