Every Hanksugi commercial truck tire is backed by a comprehensive warranty covering mileage performance, workmanship quality, and casing integrity for retreading.
Hanksugi stands behind every tire we manufacture. When you invest in Hanksugi commercial truck tires, you are purchasing more than rubber and steel. You are purchasing a commitment to performance, durability, and long-term value that is backed by one of the most comprehensive warranty programs in the commercial tire industry.
Our warranty program is designed around three core pillars that reflect the priorities of fleet managers and owner-operators who depend on their tires for revenue generation: mileage performance, manufacturing quality, and casing longevity. Each of these pillars addresses a different aspect of tire ownership, and together they provide complete protection across the entire lifecycle of a Hanksugi tire, from the first mile on a new tread through multiple retread cycles.
Unlike many tire manufacturers who offer limited or narrowly defined warranties, Hanksugi provides warranty coverage that extends to the casing itself. This is a critical distinction because a truck tire casing represents roughly 60% of the total tire cost. A warranty that only covers the original tread life ignores the most valuable asset in the tire -- the casing that can be retreaded two or three times to deliver additional service life at a fraction of the cost of a new tire. Hanksugi's casing warranty protects that investment.
Every Hanksugi tire carries a model-specific mileage warranty. If your tire wears out before reaching its warranted mileage under normal operating conditions, you receive a prorated credit toward a replacement tire based on the remaining tread life.
Covers defects in materials and manufacturing for the life of the original tread or five years from purchase, whichever comes first. Includes tread separation, belt edge separation, sidewall failures, and bead defects attributable to manufacturing.
Hanksugi guarantees that casings sold in the USA and Latin America are retreadable for at least 2 retread cycles. Casings sold in Canada are guaranteed for 3 retreads. This is a casing integrity commitment unmatched in the industry.
The following conditions are covered under the Hanksugi tire warranty when they occur during normal commercial truck tire service:
The following conditions are excluded from warranty coverage as they result from external factors beyond manufacturing control:
Filing a warranty claim with Hanksugi is a straightforward process. We have designed the claim procedure to be as simple as possible while ensuring that every claim receives a thorough and fair evaluation. Most claims are resolved within 5 to 10 business days of receiving complete documentation.
Each Hanksugi tire model carries specific warranty terms based on its intended application and performance characteristics. The table below summarizes the mileage warranty, casing retread guarantee, and workmanship coverage period for each model in the USA product lineup.
| Model | Application | Mileage Warranty | Casing Retreads (USA/LATAM) | Workmanship Period |
|---|---|---|---|---|
| HS88 | Long Haul Drive | 200,000 miles | 2 retreads guaranteed | 5 years |
| HS86 | Long Haul Trailer | 200,000 miles | 2 retreads guaranteed | 5 years |
| HS86T | Long Haul Trailer | 200,000 miles | 2 retreads guaranteed | 5 years |
| HS26+ | Regional Drive | 150,000 miles | 2 retreads guaranteed | 5 years |
| HS84 | Mixed Service Drive | 100,000 miles | 2 retreads guaranteed | 5 years |
| HS78 FARAON | Premium Regional Drive | 150,000 miles | 2 retreads guaranteed | 5 years |
Note: Mileage warranty figures represent warranted performance under normal commercial truck tire operating conditions including proper inflation maintenance, correct load management, vehicle alignment within manufacturer specifications, and use in the intended application. Actual mileage may exceed warranted mileage. Canadian casings carry a 3-retread guarantee.
One of the most significant advantages of choosing Hanksugi tires is the retread warranty. While many tire manufacturers produce tires that can be retreaded, Hanksugi is one of the few that formally guarantees casing retreadability as part of the warranty program.
Every Hanksugi casing is engineered with retreadability as a design objective, not an afterthought. This means the steel belt package, the under-tread gauge, the sidewall construction, and the bead area are all designed to withstand the thermal and mechanical stresses of multiple retread cycles. The high-tensile steel belts maintain their structural integrity through the buffing process, the rubber compounds resist heat degradation during the curing cycle, and the casing geometry remains dimensionally stable across retreads.
2 retreads guaranteed on every Hanksugi casing. If a casing fails retread inspection before completing its second retread cycle due to a manufacturing defect, the casing warranty provides a prorated credit toward a new Hanksugi tire.
3 retreads guaranteed on every Hanksugi casing sold in Canada. Canadian fleet operations demand the highest casing quality standards, and Hanksugi tires exceed those requirements with an additional guaranteed retread cycle.
The economic impact of the retread warranty is substantial. A retreaded tire costs approximately 30-40% of a new tire while delivering 80-100% of the original mileage. Over two retread cycles, a single Hanksugi casing can deliver up to three times the total mileage of its original tread life, reducing the fleet's cost per mile by more than 50% compared to running new tires exclusively. The retread warranty ensures that this economic advantage is protected by the manufacturer.
To maintain retread warranty coverage, remove tires for retreading before the tread wears past the wear indicators, maintain proper inflation pressure throughout the tire's service life, and use a qualified retread facility that performs non-destructive casing inspection (shearography or equivalent) before retreading. Casings that have been damaged by overloading, under-inflation, road hazards, or improper mounting are excluded from the casing retread warranty.
All Hanksugi tires sold in the USA product lineup that carry EPA SmartWay verification are warranted to maintain their SmartWay-certified rolling resistance performance throughout the original tread life of the tire. This means that a SmartWay verified Hanksugi tire will deliver the fuel efficiency benefits associated with SmartWay certification from the first mile to the last mile of the original tread.
SmartWay verification is not a marketing label. It is an independent, third-party certification from the United States Environmental Protection Agency confirming that a tire has been tested on standardized laboratory equipment and meets specific rolling resistance thresholds. For fleets that participate in the SmartWay Transport Partnership, using SmartWay verified tires across all wheel positions contributes to their overall SmartWay performance score, which can be a competitive advantage when bidding on freight contracts from environmentally conscious shippers.
Hanksugi's SmartWay compliance warranty means that if testing reveals a SmartWay verified tire is not delivering the rolling resistance performance specified at the time of certification due to a manufacturing defect in the compound or construction, the tire is covered under the workmanship warranty. This provides fleet managers with confidence that the fuel savings they expect from SmartWay tires will be realized throughout the entire service life of the tire.
The following Hanksugi models in the USA catalog carry SmartWay verification: HS88, HS86, HS86T, and HS26+.
Common questions about Hanksugi tire warranty coverage, claim procedures, and retread guarantees.
The Hanksugi tire warranty covers manufacturing defects in workmanship and materials, premature tread wear that falls short of the warranted mileage for each model, and casing integrity issues that prevent retreading under normal operating conditions. Coverage begins on the date of purchase and extends for the warranted mileage or five years, whichever comes first.
The warranty period varies by tire model but generally covers the tire for the warranted mileage or five years from the date of purchase, whichever occurs first. Specific mileage warranties range from 100,000 miles for mixed-service tires to 200,000 miles for premium long haul models. Refer to the warranty terms table on this page for your specific tire model.
Hanksugi guarantees that all casings sold in the USA and Latin America are retreadable for at least 2 retread cycles, and casings sold in Canada are guaranteed for 3 retreads. If a casing fails inspection at a qualified retread facility before reaching its guaranteed retread count, and the failure is due to a manufacturing defect rather than abuse or damage, the casing warranty applies.
To file a warranty claim, retain the tire and contact your authorized Hanksugi dealer or reach out to Hanksugi USA directly at +1 (561) 340-9030 or juan@hanksugi.com. You will need to provide proof of purchase, the tire serial number (DOT code), photos of the defect or wear condition, and vehicle maintenance records including alignment and inflation logs. A Hanksugi representative will evaluate the claim and provide a determination, typically within 5 to 10 business days.
The warranty is voided by tire abuse including overloading beyond rated capacity, operating at incorrect inflation pressure, mechanical damage from road hazards such as nails or curb strikes, improper mounting or dismounting, use on vehicles with faulty alignment or suspension, chemical or petroleum exposure, tire spinning or burnouts, and any modification or repair not performed by a qualified tire professional.
Yes. If a tire covered under warranty fails before reaching its warranted mileage, Hanksugi provides a prorated credit based on the remaining usable tread depth at the time of the claim. The credit is calculated as a percentage of the original purchase price proportional to the unused tread life. This credit can be applied toward the purchase of a replacement Hanksugi tire through your authorized dealer.
Yes. All SmartWay verified Hanksugi tires carry the same comprehensive warranty as every other Hanksugi model. SmartWay verification is an EPA fuel efficiency certification and does not alter the warranty terms. The rolling resistance performance of SmartWay tires is additionally covered under the workmanship warranty, meaning the tire will deliver fuel efficiency as specified throughout its service life.